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Emergency Router Maintenance: Atlanta

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tasaro



Joined: 15 Apr 2003
Posts: 124
Location: Manahawkin, NJ

Posted: Fri Dec 07, 2007 12:19 am    Post subject: Emergency Router Maintenance: Atlanta  

The Atlanta data center has been in touch with us regarding an emergency Cisco router repair. We're being told the actual repair would only take ~ 15 minutes and it would not be a complete outage. Updates if or as soon as we have them.

-Tom
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caker



Joined: 15 Apr 2003
Posts: 2370
Location: Galloway, NJ

Posted: Fri Dec 07, 2007 12:24 am    Post subject:  

This is been completed, but give some time for the routes to settle down.

-Chris
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Marty72



Joined: 07 Dec 2007
Posts: 5

Posted: Fri Dec 07, 2007 4:34 am    Post subject: Still having problems in Atlanta?  

Are there still problems in Atlanta as I am having problems with Host88.
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tuux1598g



Joined: 11 Apr 2005
Posts: 8

Posted: Fri Dec 07, 2007 4:36 am    Post subject:  

Still having problems with atlanta24 here too.
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sdv



Joined: 07 Dec 2007
Posts: 1

Posted: Fri Dec 07, 2007 7:30 am    Post subject: Same here  

Troubles on Atlanta84
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janvd



Joined: 07 Dec 2007
Posts: 1

Posted: Fri Dec 07, 2007 7:31 am    Post subject:  

Same here, unable to access atlanta24.
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unperson



Joined: 07 Dec 2007
Posts: 1

Posted: Fri Dec 07, 2007 7:38 am    Post subject:  

I'm still having intermittent problems with atlanta25 as well.
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elirov



Joined: 28 Oct 2007
Posts: 11

Posted: Fri Dec 07, 2007 7:47 am    Post subject:  

my linode in host87.atlanta.linode.com is not responsive from many hosts outside the linode network. it's accessible from inside my linode on host24.atlanta

Any ETA on this?
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Addicted



Joined: 08 Nov 2005
Posts: 3

Posted: Fri Dec 07, 2007 7:50 am    Post subject: over 25% packet loss  

host78.atlanta.linode.com is getting about 25% packet loss (with ping), so the atlanta datacenter must still be having problems.

Any ETA on this ?
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SpadMan



Joined: 24 Jun 2007
Posts: 3

Posted: Fri Dec 07, 2007 7:56 am    Post subject:  

host85.atlanta went down 45 minutes ago.
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jjesus



Joined: 13 Jun 2007
Posts: 1

Posted: Fri Dec 07, 2007 8:43 am    Post subject: Cannot reach my linode on host92.atlanta.linode.com  

My linode is li17-47.members.linode.com on host92.atlanta.linode.com.

ping and traceroute to host92.atlanta.linode.com is OK.

But, traceroute to my linode gives up and I cannot ssh to it nor remote console to it.

traceroute to 64.22.109.47 (64.22.109.47), 64 hops max, 40 byte packets
1 192.168.1.1 (192.168.1.1) 1.965 ms 0.908 ms 0.875 ms
2 10.33.34.35 (10.33.34.35) 5.087 ms 8.146 ms 8.808 ms
3 P5-3.LCR-03.DLLSTX.verizon-gni.net (130.81.58.124) 5.045 ms 4.477 ms 4.710 ms
4 so-6-0-0-0.PEER-RTR1.DFW80.verizon-gni.net (130.81.17.173) 74.320 ms 9.060 ms 7.342 ms
5 ge5-13.br02.dal01.pccwbtn.net (63.218.23.65) 7.369 ms 9.136 ms 7.368 ms
6 gnax.ge2-13.br01.atl01.pccwbtn.net (63.216.31.130) 27.470 ms 28.990 ms 27.293 ms
7 63.247.77.6 (63.247.77.6) 27.521 ms * 29.237 ms
8 * * *
9 * * *
10 * * *
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Marty72



Joined: 07 Dec 2007
Posts: 5

Posted: Fri Dec 07, 2007 9:07 am    Post subject: Atlanta Servers  

Is there any chance of getting some sort of acknowledgment from the Support Team to say this is being investigated. I opened a support ticket early this morning (UK Time) regarding this and so far I have not had a single response.

Thanks
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caker



Joined: 15 Apr 2003
Posts: 2370
Location: Galloway, NJ

Posted: Fri Dec 07, 2007 9:18 am    Post subject:  

The packet loss has been coming and going. I've escalated this with the Atlanta datacenter and am awaiting a response. I'll update here when I know more.

There is no need to issue reboots.

-Chris
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caker



Joined: 15 Apr 2003
Posts: 2370
Location: Galloway, NJ

Posted: Fri Dec 07, 2007 11:12 am    Post subject:  

Things look fixed to me, at least for the moment.

-Chris
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Marty72



Joined: 07 Dec 2007
Posts: 5

Posted: Fri Dec 07, 2007 11:33 am    Post subject: Normal service  

Normal service seems to have returned. Thanks.
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