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caker
Joined: 15 Apr 2003
Posts: 2371
Location: Galloway, NJ
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| Posted: Wed Jan 09, 2008 7:56 am Post subject: Atlanta: Datacenter Wide Power Failure |
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We're currently making sure everything is back online. Updates in a few.
-Chris |
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MrRoboto
Joined: 09 Jan 2008
Posts: 5
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| Posted: Wed Jan 09, 2008 8:01 am Post subject: |
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| so, how long it will take? |
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Marty72
Joined: 07 Dec 2007
Posts: 5
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| Posted: Wed Jan 09, 2008 8:08 am Post subject: Atlanta Power Failure |
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| Why does the Atlanta DC not have UPS? |
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scottfinman
Joined: 09 Jan 2008
Posts: 1
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| Posted: Wed Jan 09, 2008 8:14 am Post subject: Diesel Backup? |
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| Generator power, anyone? |
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arthurgeek
Joined: 09 Jan 2008
Posts: 3
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| Posted: Wed Jan 09, 2008 8:23 am Post subject: |
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How long will it take?
And, yeah, why there's no generator? |
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jcr
Joined: 14 May 2007
Posts: 39
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| Posted: Wed Jan 09, 2008 8:52 am Post subject: |
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This is starting to be grueling.
I have said everybody around me that we were safe in this area; How can I seriously explain that I chose a web hosting provider that did not have a good power system? Are you suing those guys for breach of contract or something? I remember visiting their website and they claimed to have all it takes in that area. Don't tell me the 99.999 uptime guarantee does not apply in that case! Difficulty to tell if issues on my site comes from my coding or from the datacenter at this point.
In a couple of weeks, this is the second major issue. Are the other datacenters better?
Linode certainly rocks but with datacenters of that quality, what's the point?
Sorry for the rant, I am really frustrated. |
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arthurgeek
Joined: 09 Jan 2008
Posts: 3
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| Posted: Wed Jan 09, 2008 8:58 am Post subject: |
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The others datacenters at Linode have gen power?
If yes, I wanna to move. |
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c1i77
Joined: 23 Sep 2004
Posts: 68
Location: Delft, Netherlands
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| Posted: Wed Jan 09, 2008 9:00 am Post subject: |
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jcr wrote: This is starting to be grueling. ... Linode certainly rocks but with datacenters of that quality, what's the point?
Agreed! If this isn't the last outage for a considerable time, I'll be executing a migration back to HE/Fremont. |
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mikegrb
Joined: 16 Oct 2003
Posts: 259
Location: Dr Wierd's Lab, South Jersey Shore
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| Posted: Wed Jan 09, 2008 9:25 am Post subject: |
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| All of the hosts and Linodes are now back up except for host atlanta24, we are working on atlanta24. DC reports that there was an issue with a UPS that caused the power failure and they have the generators running just in case grid power fails until UPS issues are resolved. More in depth details will be provided once they are available. |
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jdilcher
Joined: 09 Jan 2008
Posts: 1
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| Posted: Wed Jan 09, 2008 10:11 am Post subject: |
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| My account on host78.atlanta.linode.com seems unreachable. I show you guys rebooted it at 7:48 this a.m., and it shows running, but I can't ssh to it, nor access my apache server. |
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kbrantley
Joined: 21 Sep 2007
Posts: 20
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| Posted: Wed Jan 09, 2008 10:39 am Post subject: |
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jdilcher wrote: My account on host78.atlanta.linode.com seems unreachable. I show you guys rebooted it at 7:48 this a.m., and it shows running, but I can't ssh to it, nor access my apache server.
Support ticket would be the best route to go.
---
What exactly is Linode planning to do about this? I don't mean about this issue alone, I mean about the other two threads sitting nicely alongside this one concerning Atlanta datacenter issues. Everything from routing issues, to (what I saw as a) DDoSs, general high latency/packet loss and now we lose power for several hours.
This gets to be annoying. |
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tekhoi02
Joined: 09 Jan 2008
Posts: 2
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| Posted: Wed Jan 09, 2008 10:55 am Post subject: |
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Host is atlanta24 - Linode now down for over 6 hours.
Tried a support ticket all I got was a link to this forum!
I only signed up 2 weeks ago, something I'm starting to regret!! |
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tasaro
Joined: 15 Apr 2003
Posts: 125
Location: Manahawkin, NJ
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| Posted: Wed Jan 09, 2008 12:05 pm Post subject: |
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Atlanta DC employees have *finally* informed us that they can not get atlanta24 to power back up. Apparently their power outage (which we have still not received a RFO for) damaged the server.
We have instructed them to move atlanta24's drives to a standby host. More updates to come. . .
-Tom |
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TehDan
Joined: 25 Nov 2004
Posts: 40
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| Posted: Wed Jan 09, 2008 12:23 pm Post subject: |
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| I'm sure you guys are still sorting stuff out, but I was wondering why when the hosts restarted after the powercut, the linodes didn't boot? Seems like an obvious thing to do, which would have drastically reduced the downtime. |
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iggy
Joined: 15 Jul 2004
Posts: 5
Location: Houston, TX
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| Posted: Wed Jan 09, 2008 12:50 pm Post subject: |
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| They do get booted back up automatically. The host just staggers the guest start up so you don't kill the disks with that many guests starting at once. |
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