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n9studios
Joined: 29 Apr 2008
Posts: 6
Location: Austin, TX
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| Posted: Mon May 05, 2008 10:41 am Post subject: Email Problems - No incoming connection from certain hosts |
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| I'm not sure exactly whats going on, but I appear to have a problem receiving e-mails from certain domains. The domains in question are on 2 servers, one of which is also hosted at ThePlanet. I have disabled my firewall and installed a packet sniffer, but see no incoming connections from the servers in question. E-mail from everywhere else works just fine and I can actually send to these servers, but emails sent from them just seem to disappear. Since the remote server doesn't even attempt to connect, I can't see how it would be related to my mailserver. I don't have access to log files from the remote servers, so I don't know what else to try. Any suggestions? |
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caker
Joined: 15 Apr 2003
Posts: 2371
Location: Galloway, NJ
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| Posted: Mon May 05, 2008 10:44 am Post subject: |
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Are those machines using a nameserver that's serving them stale info? See what those machines think the MX records are for your domain.
-Chris |
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psk
Joined: 30 Apr 2008
Posts: 1
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| Posted: Mon May 05, 2008 10:50 am Post subject: |
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| you might wanna check the rbls to see if your ip is on a blacklist.. you can also call up theplanet and ask them to troubleshoot.. see if they have your ip in a list as well. |
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n9studios
Joined: 29 Apr 2008
Posts: 6
Location: Austin, TX
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| Posted: Mon May 05, 2008 11:06 am Post subject: |
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| As far as I can tell, the MX records look to be correct for both. I did a nslookup on one and a "domain lookup" through cpanel on the other. |
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n9studios
Joined: 29 Apr 2008
Posts: 6
Location: Austin, TX
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| Posted: Mon May 05, 2008 11:08 am Post subject: |
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| I checked my ip using http://www.robtex.com/rbl/ and it doesn't appear to be blacklisted anywhere. |
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n9studios
Joined: 29 Apr 2008
Posts: 6
Location: Austin, TX
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| Posted: Mon May 05, 2008 11:52 am Post subject: |
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| I have it working now. It was actually a stale MX record. Thanks everyone for all the help. |
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