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bshuler
Joined: 01 Apr 2004
Posts: 3
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| Posted: Fri Apr 02, 2004 1:15 pm Post subject: How Long |
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| How long in general does it take to get an answer from support? I created a ticket a week ago and I have not gotten a response yet. |
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nightmedia
Joined: 02 Apr 2004
Posts: 2
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| Posted: Fri Apr 02, 2004 2:50 pm Post subject: same problem |
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i don't know but i have the same problem
i ve ordered and paid an 1 years of linode 64 last sunday(10 was available) (nearly one week now), and still no acccount, i ve write 2 or 3 email to the support but no answer at all.
i ve try to catch Caker on irc, but seem to be hard to caught him
May be the support is overbooked hehe
I hope you will have your answer, and me my linode
Regards
Night Media LTD |
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bshuler
Joined: 01 Apr 2004
Posts: 3
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| Posted: Fri Apr 02, 2004 9:50 pm Post subject: |
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| Someone was nice enough to move my post to where new customers would not see it, but not nice enough to look into my support ticket. #4453 |
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caker
Joined: 15 Apr 2003
Posts: 2392
Location: Galloway, NJ
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| Posted: Fri Apr 02, 2004 10:08 pm Post subject: |
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bshuler wrote: Someone was nice enough to move my post to where new customers would not see it, but not nice enough to look into my support ticket. #4453
I looked at your latest ticket (and replied to the initial one). Your ticket was very vague, and I'm not sure how it involves Linode specifically (or what the question was to begin with).
What can I do for you?
Thanks,
-Chris |
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nightmedia
Joined: 02 Apr 2004
Posts: 2
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| Posted: Sat Apr 03, 2004 2:53 am Post subject: all is oki now |
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Ha, my account is set up now
all is alright :)
that delay was du to a lot of fraud, and they look hand rewiewed each account
Thx Linode |
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