Internet Relay Chat Channel

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Join #linode on the OFTC IRC network using an IRC client or use Linode.com's web-based client.

Once in the channel, feel free to ask questions. The people in the channel can generally answer any questions not related to billing issues.

Most of the ops in the channel (those whose names are prefixed with an '@' symbol) are the employees, and they can help you with billing questions. As of this page's last update, they include array, bkaplan, brianok, caker, deaton, ericoc, heckman, irgeek, jed, lmatos, lsabota, mikegrb, Perihelion, Praefectus, psandin, restelow, rmyers, stan_theman, tasaro, and tparker.

linbot, which will sometimes also appear as a channel op on #linode, is an IRC bot that provides some additional services on the channel. For more information on interacting with linbot, try saying "commands" in a private message.

Contents

[edit] Linbot Commands

There's loads stored, but there may be helpful providing assistance in the channel.

[edit] Misc

[edit] Costs/Policies

  • !7day -> There is a 7 day money back guarantee period, giving you plenty of time to realize that Linode is awesome with your own eyes. Try it, you'll never look back. {TOS S. 4, and faq.cfm#how-do-i-close-my-account}
  • !prorated or !linodeatemycash -> All charges are prorated for the current billing cycle. If you sign up after the 20th of the month, your account will be billed for the time left in the current month, plus the full amount of the next month. On the first of the next month, you will be billed the normal monthly cost of your Linode(s).
  • !prorate or !proration -> Provides a definition of "proration" http://en.wikipedia.org/wiki/Pro_rata#Billing
  • !tos -> http://www.linode.com/tos.cfm
  • !extras -> Available extras: Disk: $ 2 per 1GB/month. RAM: $ 5 per 90MB/month. Transfer: $ 10 per 100GB/month. IP addresses: $ 1 per address/month. To add extras, visit the Extras tab on a Linode.
  • !backup -> http://www.linode.com/backups/
  • !about -> http://www.linode.com/about/ -- Contact information, distro usage and other fun statistics
  • !abuse -> Linode's abuse contact is abuse@linode.com , as shown in the abuse contact info for the IP address in question. http://www.iana.org/abuse/faq.html shows how to look this up yourself.
  • !speedtest -> http://www.linode.com/speedtest

[edit] Grammar

  • !alot
  • !setup

[edit] Network tools

  • !mtr -> mtr combines the functionality of traceroute and ping into one easy to use tool, and the output can be useful for determining where the source of a problem is. It can be downloaded from http://www.bitwizard.nl/mtr/ or http://winmtr.sourceforge.net/ for Windows. MTR summaries can be retrieved in-channel using the command !mtr-CITY where CITY is fremont, atlanta, newark, dallas or london.
  • !mtr-newark $SITE
  • !dns $SITE
  • !dns6 $SITE
  • !httping $SITE -> [httping] $SITE: x connects, x ok, y% failed, round-trip min/avg/max =
  • !down $SITE -> $SITE Is Up -> Check if your website is up or down


Available Services: avail, avail1024, avail11520, avail12288, avail1536, avail16384, avail2048, avail20480, avail4096, avail512, avail768, avail8192,

availall, availan, availatlanta, availca, availdallas, availeu

availfremont, availga, availhe, availlondon, availlongon, availnewark, availnj

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