Richard Myers

At Linode, we’re incredibly passionate about helping our customers. That means more than just answering tickets or phone calls—we’re here to solve real problems for people trying to get stuff done. This is why we’re deeply involved in the greater customer support community, and for us, there’s no better community than Elevate. This November, we’ll […]

Richard Myers is Vice President of Customer Support & Success at Linode. Here he shares his expertise on building a training team and why such an investment has already paid huge dividends for Linode and its customers. This post was originally published here. In 2016, Linode had a problem. Our Support Team was growing at […]