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7 posts
2022 Stevie Awards
Rick Myers

Linode Wins 2 Stevie® Awards

Mar 1, 2022
by Rick Myers
For the fourth consecutive year, Linode Support has been honored by the Stevie® Awards, receiving two Bronze awards.
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Linode Honored with Faces of Philanthropy Award
Rick Myers

Linode Honored with Faces of Philanthropy Award

Apr 21, 2021
by Rick Myers
The Philadelphia Business Journal’s Faces of Philanthropy awards recently recognized our partnership with Hopeworks.
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People's Choice
Rick Myers

Linode Honored with People’s Choice Stevie® Award

Mar 10, 2021
by Rick Myers
Linode is honored to have received the People’s Choice Stevie® Award for Favorite Customer Service in the computer services category.
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2021 Stevie® Awards
Rick Myers

Linode Wins 5 Stevie® Awards

Feb 1, 2021
by Rick Myers
The Linode Support team has been honored by the Stevie® Awards, receiving four Silver Awards and one Bronze Award.
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How We Support Our Team to Support Our Customers
Rick Myers

How We Support Our Team to Support Our Customers

May 6, 2020
by Rick Myers
While technology and tools play an active role in how the Linode Support Team communicates with each other, our approach over the past year has changed.
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Rick Myers

Elevate Summit Sydney 2019

Nov 8, 2019
by Rick Myers
At Linode, we’re incredibly passionate about helping our customers. That means more than just answering tickets or phone calls—we’re here to solve real problems for people trying to get stuff done. This is why we’re deeply involved in the greater customer support community, and for us, there’s no better community than Elevate. This November, we’ll […]
Cloud Overviews
Rick Myers

Why You Need A Support Training Team

Jun 25, 2019
by Rick Myers
Richard Myers is Vice President of Customer Support & Success at Linode. Here he shares his expertise on building a training team and why such an investment has already paid huge dividends for Linode and its customers. This post was originally published here. In 2016, Linode had a problem. Our Support Team was growing at […]
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