Censorship on Linode

Dear Linode Community,

I believe you have a right to know that Linode is censoring comments on their blog posts. I discovered this when I posted a dissenting view to this post: https://www.linode.com/2020/04/13/behind-the-scenes-sharing-inspiration-from-6-female-non-binary-linodians/

After a lengthy discussion via a support ticket, I was told that their system auto approves some comments, while queuing others for moderation. You should know that although it appears everyone agrees with their posts, the comments are actually heavily censored.

13 Replies

So, I found out the reason my comments where censored. They violate this: https://www.linode.com/community/questions/conduct

This isn't the code of conduct we had when I became a customer. I find a code that calls me a privileged person to be deeply offensive. This used to be a good company that I would promote to people. Now I can't get away fast enough.

The Linode Community prioritizes marginalized people’s safety over privileged people’s comfort.

This is a good thing.

And what criteria is used to distinguish between marginalized and privileged people in this context? As for safety, isn’t that already covered under numerous laws?

It's a company blog post not an unaffiliated general discussion forum or a public space. They have no obligation to host your dissenting views on their blog, post them on your own blog. I would say all companies moderate their blog comments.

That may be true crashbunny, however they haven't notified people of this practice. When I posted my comment there was no notification whatsoever that it was being queued for moderation. In fact I could see my comment, so I thought everyone else could as well. When I checked it the next day for replies I found that my comment disappeared. Since I hadn't gotten any notification about this I posted another comment about it vanishing, at which time I could see my previous comment. That's when I looked the page up via a proxy service and found out the comment was being shown to me, but not other users. I believe the term for this is shadow banning.

@valknor --

The blog platform belongs to Linode. They can run it they way they want. Linode is under no obligation do disclose their policies regarding the management of that platform to you. Ditto for this platform.

Linode is free to run their business the way they want…within the bounds of the law and customer satisfaction. Since Linode is privately-owned, they don't even have shareholders to keep happy. If you, as a customer, are not satisfied, you should terminate your relationship with Linode. You are also free to withhold any recommendation to any who value your expertise.

Those are your options. Please exercise one/both of them and stop whinging here.

-- sw

If something could be clearer [@valknor] (/community/user/valknor) send in a suggestion.

Also assume no malice by linode, I'm sure they are trying to do the right thing. Find out what their goals are and what there position is in regards to moderation, and try to understand it (which doesn't mean agree with it).

I asked Linode where they stand in regards to the current censorship by the big social platforms. I also asked if they are in favor of what AWS did to Parler. I have not received an answer.

@rayj00 --

Maybe they haven't decided yet… Such an action would be perfectly within Linode's rights. Whatever their decision or position on Parler, this isn't the forum to discuss such matters.

The problem with everyone who screams about any company violating "free speech" in any particular action that company may take (as @valknor has) is that they don't understand what the 1st amendment actually says:

Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the government for a redress of grievances.

Linode (or any other private company) is not Congress. There is no free speech in commercial enterprises. Try bad-mouthing your employer on a company-sponsored-/-owned blog/bulletin board and/or using a company-owned computer sometime… You probably won't like the results.

-- sw

I did not mention the 1st Amendment. I'm not screaming about it. Why is this not the forum for discussing Linode regulations? Point me to the correct one.

I don't believe there is one… IMHO, this forum is for helping others with technical problems…not discussion of individual politics and/or Linode corporate policies.

FWIW, your employer probably doesn't support open fora for discussion of their corporate policies either.

-- sw

I don't have an employer. But thanks anyway.

In this context, "employer" is a metaphor for any commercial enterprise. Substitute "Google" if you like…

-- sw


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