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Can Linode help me perform the server related changes like mod_rewrite enable,etc.?

Avatar Linode 1 week, 3 days ago

We are facing an error with our installed magento 2 application. The description of the errors :

"Value for 'product_brand' attribute contains incorrect value, see acceptable values on settings specified for Admin in row(s)"

It appears to be something related to file permission error. Can you help? Can Linode help me perform the server related changes like mod_rewrite enableetc.?

2 Replies

As an unmanaged infrastructure, we typically do not have access to the inside of your Linode, so it's tough to get the most accurate help through our Support team. However, we do have our Professional Services team, which is able to provide much more targeted support.

--> https://www.linode.com/professional-services

The best way to get started with the, is by clicking the link above and setting up an appointment.

If you would like to troubleshoot it yourself, we would encourage you to reach out to the Magento community with these issues.

--> https://community.magento.com/

They will be much better able to handle Magento questions. That being said, here are a few things that may get you started.

--> https://docs.magento.com/m2/ce/user_guide/magento/system-requirements.html

Have you ensured mod_rewrite is enabled? According to their documentation above, it will be required.

--> sudo a2enmod rewrite

Also, the following section should cover all system permission issues.

--> https://devdocs.magento.com/guides/v2.2/install-gde/install-quick-ref.html

Hi,

My name is Michael Q. and I am a representative from the Professional Services team. I just wanted to reach out to you to see if you were able to figure out the issue, or if you needed some assistance from our team. If we can help, please feel free to fill out our form located at the link below:

https://www.linode.com/professional-services

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