In this blog post series, we’re previewing chapters in our latest ebook, The MSP’s Guide to Modern Cloud Infrastructure. In our third and final post, Richard Tubb shares his perspective on the ebook’s chapter, “Security and the Alternative Cloud.”
A former managed service provider (MSP) business owner who now helps other MSP businesses make more money, Richard also is the author of the book “The IT Business Owner’s Survival Guide.” He provides the ebook’s foreword as well as commentary at the end of each chapter.
I speak to many managed service providers that are refocusing their business on a security-first
approach. It’s easy to see why they are doing this. During the global pandemic, more of the world moved to cloud-based computing, which inevitably gave a wider attack vector for cybercriminals.
When it comes to businesses that the bad guys target, nothing is off the table. Whether your customers are big or small, non-profit or local, cybercriminals are indiscriminately targeting anybody they can get money from.
One interesting aspect of this focus on cybersecurity is that while your MSP business will undoubtedly do its best to keep your clients safe, you cannot eliminate the risk but only mitigate it. This is why I’m seeing an increasing number of MSPs define cybersecurity not just as preventative technology but as backup and disaster recovery technology as well. For example, if one of your clients were hit with a ransomware attack, it could easily be the end of a small business. But, if you could roll back data to an early ransomware-free point in time, it could mean the difference between your client staying in business or going out of business.
Other alternative cloud use cases might include quickly moving infrastructure onto new virtualized environments. In fact, during the “great working from home rush” of March 2020, many MSPs found themselves inundated with clients asking them to “move us to the cloud.”
It’s easy to see why most MSPs are now looking for Backup and Disaster Recovery (BDR) solutions. It could be argued that BDR is a necessity in modern cybersecurity.
Learn more about how flexible security tools and support services from alternative cloud providers help guarantee the security of MSP’s customers resulting in better client retention while fulfilling compliance rules that apply to MSPs and their clients. Download your free copy of The MSP’s Guide to Modern Cloud Infrastructure here.