Deploy Peppermint With Marketplace Apps

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Peppermint Marketplace App

Peppermint Ticket Management is a ticket management system that allows teams and solo users the ability create & track tickets, todo items, and more. The project is meant to provide help desks and services desks manage internal and customer requests, but Peppermint is a good solution for anyone looking for a ticket management system that is free and easy to use.

Caution
Peppermint is still in Alpha and is not recommended for production use yet.

Deploy a Peppermint Marketplace App

Linode’s App Marketplace allows you to easily deploy software on a Linode using the Linode Cloud Manager. To access Linode’s App Marketplace:

  1. Log in to your Linode Cloud Manager account.

  2. From the Linode dashboard, click on the Marketplace button in the left-hand navigation menu.

  3. The Linode creation page appears, with the Marketplace tab pre-selected.

  4. Under the Select App section, select the app you would like to deploy:

    Select a Marketplace App to deploy

  5. Once you have selected the app, proceed to the app’s Options section and provide values for the required fields.

Linode Options

After providing the App-specific options, provide configurations for your Linode server:

ConfigurationDescription
Select an ImageDebian 10 is currently the only image supported by the Peppermint Marketplace App, and it is pre-selected on the Linode creation page. Required.
RegionThe region where you would like your Linode to reside. In general, it’s best to choose a location that’s closest to you. For more information on choosing a DC, review the How to Choose a Data Center guide. You can also generate MTR reports for a deeper look at the network routes between you and each of our data centers. Required.
Linode PlanYour Linode’s hardware resources. Peppermint can be supported on any size Linode, but we suggest you deploy your Peppermint App on a Linode plan that reflects how you plan on using it. If you decide that you need more or fewer hardware resources after you deploy your app, you can always resize your Linode to a different plan. Required.
Linode LabelThe name for your Linode, which must be unique between all of the Linodes on your account. This name is how you identify your server in the Cloud Manager Dashboard. Required.
Root PasswordThe primary administrative password for your Linode instance. This password must be provided when you log in to your Linode via SSH. The password must meet the complexity strength validation requirements for a strong password. Your root password can be used to perform any action on your server, so make it long, complex, and unique. Required.

After providing all required Linode Options, click on the Create button. Your Peppermint App will complete installation anywhere between 2-5 minutes after your Linode has finished provisioning.

Getting Started after Deployment

Access your Peppermint App

After Peppermint has finished installing, you can access your Peppermint server with your Linode’s IPv4 address. Copy your Linode’s IPv4 address from the Linode Cloud Manager, and then connect to the server in your browser using your Linode’s IPv4 address and port 5000(for example 192.0.2.0:5000).

peppermint.png  “Peppermint login screen."

The default credentials to login to your Peppermint Peppermint Ticket Management Panel are:

email: [email protected]
password: 1234

Once you login to the Peppermint Ticket Management Panel, you need to update the email and password you used to log in. You can do so by clicking the settings gear logo in the top right corner.

peppermint_settings.png

For more on Peppermint, consult the following resources:

Note
Currently, Linode does not manage software and systems updates for Marketplace Apps. It is up to the user to perform routine maintenance on software deployed in this fashion.

More Information

You may wish to consult the following resources for additional information on this topic. While these are provided in the hope that they will be useful, please note that we cannot vouch for the accuracy or timeliness of externally hosted materials.

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