Tax Information

Which Taxes are Collected by Linode?

Linode collects the European Union’s Value Added Tax (VAT) for customers that are subject to it. Starting on October 1st, 2019, Linode will also collect Australia and India’s Goods and Services Tax (GST) for customers in those countries.

Additionally, starting September 1st, 2020, Linode will collect Singapore’s 7% Goods and Services Tax (GST) for customers in Singapore. If you have a business GST ID you can add it to your account in the Cloud Manager. When you add your business’s GST ID to your Linode account, your invoice will not include tax charges and you will be subject to the reverse charge mechanism (RCM). If your business is registered for GST but you do not add your GST ID to your account, your invoice for usage in September will include the 7% GST charge.

The taxes that Linode collects will appear on your invoices, and you can review these charges by navigating to the Account page in the Linode Cloud Manager.

Note

Information about your EU VAT rate can be found here. Please note, Linode’s pricing plans do NOT include EU VAT charges.

What Should I Do If My Services are Non-Taxable?

If you are a registered business, you may choose to provide Linode with a valid VAT identification number (VAT ID) or GST identification number (GST ID, also referred to as an ABN in Australia and a GSTIN in India). Such customers will not be charged with VAT or GST in subsequent invoices once their VAT or GST ID is verified.

Note

For the remainder of this guide, your VAT ID, GST ID, ABN, or GSTIN will be referred to as your tax ID.

You can update your contact information at any time to apply your tax ID to your Linode account. You can also specify a tax ID in our account signup form when you first create your Linode account.

Note

If you have documents which state that your organization’s services with Linode should not be taxed, please contact Linode Support.

Add a Tax ID to your Linode Account

Your tax ID may be added to your account via the Linode Cloud Manager or the Linode CLI.

Linode Cloud Manager

To add or update your account with a tax ID:

1. Log in to the Linode Cloud Manager.

2. Navigate to the Account link in the sidebar.

3. Expand the Update Contact Information panel under the Billing Info tab.

4. Enter your tax ID in the Tax ID field.

5. Click on the Save button at the bottom of the Update Contact Information panel.

Linode CLI

Install the Linode CLI to your local computer and generate a Personal Access Token before using the Linode CLI. See Using the Linode CLI for more information.

1. Add or update your account with a valid tax ID:

    linode-cli account update --tax_id FRXX999999999
   

   Replace FRXX999999999 with your tax ID.

2. Verify that the account was updated:

    linode-cli account view --format 'tax_id'
   

Review your Charges

You can check your invoice charges by visiting the billing page in the Linode Cloud Manager or with the Linode CLI.

Note

See the Billing and Payments guide for more information.

Linode Cloud Manager

1. Log in to the Linode Cloud Manager.

2. Navigate to the Account link in the sidebar.

3. Expand the Recent Invoices panel under the Billing Info tab.

4. Find the invoice you’d like to view and click on the corresponding row to view a full list of services for that invoice.

5. Click on the corresponding Download PDF button to download a PDF version of the invoice.

Linode CLI

Install the Linode CLI to your local computer and generate a Personal Access Token before using the Linode CLI. See Using the Linode CLI for more information.

1. View a list of your invoices:

    linode-cli account invoices-list
   

2. The Linode CLI’s output will resemble the following:

    ┌──────────┬─────────────────────┬───────────────────┬───────┐
    │ id_______| date________________│ label_____________│ total │
    ├──────────┼─────────────────────┼───────────────────┼───────┤
    │ 10876642 │ 2018-06-01T04:16:26 │ Invoice #10876642 │ 10.00 │
    │ 11170325 │ 2018-07-01T05:22:53 │ Invoice #11170325 │ 10.00 │
    │ 11332537 │ 2018-08-01T04:10:34 │ Invoice #11332537 │ 10.00 │
    └──────────┴─────────────────────┴───────────────────┴───────┘
   

3. Find the id for the specific invoice you would like to view and replace 10876642 with your invoice’s id:

    linode-cli account invoice-items 10876642
   

FAQ

• What is Linode’s EU VAT number?

  Linode’s EU VAT number is EU372008859.

• What is Linode’s Australian Taxation Office (ATO) Registration Number (ARN)?

  Linode’s ATO ARN is 3000 1606 0612.

• What is Linode’s India GST ID number?

  Linode’s India GST ID number is 9919JEY29001OST.

• What is Linode’s Singapore GST Registration number?

  Linode’s Singapore GST ID number is M90373465T.

• How is my tax location determined?

  Your tax location is determined by the contact information you provided during sign up or under the Account page in the Linode Cloud Manager.

• How can I change my tax location?

  You may update your tax location by navigating to the Account page in the Linode Cloud Manager and then expanding the Update Contact Information panel.

• Why is my invoice in USD? Can I get an invoice in another currency?

  To keep our pricing stable and consistent, rather than fluctuating with exchange rates, we do not bill in local currency. Similarly, we do not invoice in local currency. All invoices are in USD.