Billing and Payments

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We’ve done our best to create straightforward billing and payment policies. Still have questions? Use this guide to learn how our hourly billing works and how to make payments, update your billing information, get referral credits, and remove services. If you have a question that isn’t answered here, please feel free to contact support.

How Hourly Billing Works

All services are billed automatically at the end of the month. If you used a service for the entirety of the past month, you’ll be billed the monthly cap amount for that service. If you used a service for only part of the past month, you’ll be billed at the hourly rate for that service. If your usage during any given month hits the monthly cap for the service, hourly billing stops. You’ll never be billed more than the monthly cap for any service, excluding network transfer overages. In other words, if you’ve used a service for the entire month, you’ll have a predictable amount on your bill.

Linode Cloud Hosting and Backups

Standard Plans

Service Hourly Rate Monthly Backups Hourly Rate Backups Monthly
Linode 1GB $0.0075/hr $5/mo $0.003/hr $2/mo
Linode 2GB $0.015/hr $10/mo $0.004/hr $2.50/mo
Linode 4GB $0.03/hr $20/mo $0.008/hr $5/mo
Linode 8GB $0.06/hr $40/mo $0.015/hr $10/mo
Linode 16GB $0.12/hr $80/mo $0.03/hr $20/mo
Linode 32GB $0.24/hr $160/mo $0.06/hr $40/mo
Linode 64GB $0.48/hr $320/mo $0.12/hr $80/mo
Linode 96GB $0.72/hr $480/mo $0.18/hr $120/mo
Linode 128GB $0.96/hr $640/mo $0.24/hr $160/mo
Linode 192GB $1.44/hr $960/mo $0.36/hr $240/mo

Full specs of each plan can be found on our pricing page

High Memory Plans

Service Hourly Rate Monthly Backups Hourly Rate Backups Monthly
Linode 24GB $0.09/hr $60/mo $0.0075/hr $5/mo
Linode 48GB $0.18/hr $120/mo $0.015/hr $10/mo
Linode 90GB $0.36/hr $240/mo $0.03/hr $20/mo
Linode 150GB $0.72/hr $480/mo $0.06/hr $40/mo
Linode 300GB $1.44/hr $960/mo $0.12/hr $80/mo

Full specs of each plan can be found on our pricing page

Additional Linode Services

Service Hourly Rate Monthly
Additional IP $0.0015/hr $1/mo
Linode Managed $0.15/hr $100/mo
NodeBalancer $0.03/hr $20/mo
Longview Pro 3 $0.03/hr $20/mo
Longview Pro 10 $0.06/hr $40/mo
Longview Pro 40 $0.15/hr $100/mo
Longview Pro 100 $0.30/hr $200/mo
Note

A large base amount of network transfer is included with all Linode plans, but exceeding that amount can result in a transfer overage charge beyond the monthly cap.

Due to the impending exhaustion of the IPv4 address space, Linode requires users to provide technical justification. To add another public IP address, please contact support with your justification.

Viewing Current Balance

To view your current balance, follow the steps below. This shows you the sum of all Linode services used so far in the month, down to the hour.

  1. Log in to the Linode Manager.
  2. Select Account.
  3. Select Account & Billing.
  4. Under Billing Information, expand the Make a Payment section. There you can see the Current Balance:

    This customer has a $0 outstanding balance

Here, you can keep track of your outstanding balance. In the example above, the customer has not accrued a balance for Linode services in the month so far. You can check this as frequently or infrequently as you wish. It gets updated every hour as you use and add Linode services.

Mid-Month Billing

You may receive a mid-month bill from Linode if you reach a certain threshold of Linode services used within a single month. For many users, this amount will be $50.00, although your account history with Linode can adjust that amount. In general, a history of on-time payments to Linode will increase the threshold amount.

What does a mid-month bill mean? Your existing active services will stay active. However, you must pay the mid-month bill before you can activate additional Linode services. Once your payment is processed, you may continue adding new services.

If My Linode is Powered Off, Will I Be Billed?

If your Linode is powered off you will still be billed for it. Linode maintains your saved data and reserves your ability to use other resources like RAM and network capacity, even when your Linode is powered off. You will also be billed for any other active Linode service, such as Longview Pro or extra IP’s.

If you want to stop being billed for a particular Linode service, you need to remove it from your account entirely.

Payment Methods

We accept Visa, MasterCard, Discover, and American Express. We also accept checks and money orders (which must be in USD) made out to “Linode, LLC” and sent to our office address. Please contact support before paying with check or money order. Note that we do not accept bank/wire transfers.

If you overpay, credit will be applied to your account; this allows you to prepay if desired. Service credit is always used before charging the credit card on file for ongoing service.

Making a Payment

You can use the Linode Manager to pay an outstanding balance or prepay for Linode services. Here’s how:

  1. Log in to the Linode Manager.
  2. Select Account.
  3. Select Account & Billing.
  4. Expand the Make a Payment box.
  5. Enter the amount of money you would like to pay in the Amount to Charge field.
  6. Enter the CVV number on the back of your credit card in the CVV field.
  7. Click Confirm Payment.

The payment may take a few minutes to be applied to your account.

Transfer Overages

If you exceed your monthly network transfer quota, your account will be billed for $0.02/GB at the end of the current month.

Transfer Proration

Your Linode’s transfer quota is prorated based on its creation date. This means that a Linode you create mid-month will have a lower transfer quota than what’s listed on our pricing page, depending on how much time remains in the month.

The prorated transfer quota is reset at the beginning of the following month.

Accessing Billing History

All of your billing history is stored in the Linode Manager. Here’s how to access it:

  1. Log in to the Linode Manager.
  2. Select Account.
  3. Select Account & Billing.
  4. Expand the Recent Invoices and Recent Payments boxes.

Select an invoice to view the charges for a particular month.

Referral Credits

You can receive service credit by referring new users to Linode. When you refer someone who maintains at least one active Linode for 90 days, your account will be issued a $20 service credit. Here’s how to find your account referral code and URL:

  1. Log in to the Linode Manager.
  2. Select the My Profile link by clicking on your username at the top of the page.
  3. Select the Referrals tab.
  4. The referral code and URL are listed under the Referrals section. You can provide the code to friends and use the URL on your website to generate referrals.

Referral service credits must be used to purchase Linode services, and cannot be refunded as cash.

Updating Credit Card Information

Keep your credit card information up to date to prevent service interruptions. Here’s how:

  1. Log in to the Linode Manager.
  2. Select Account.
  3. Select Account & Billing.
  4. Expand the Update Credit Card box and enter your credit card number and the card’s expiration date.
  5. Click Save.

Your credit card information will be updated.

Update your credit card information.

Note
If you have an outstanding balance, you will need to make a manual payment to bring your account up to date. See the Making a Payment section for more information.

Removing Services

Our services are provided without a contract, so you’re free to remove services from your account at any time. Here’s how:

  1. Log in to the Linode Manager.
  2. To remove a Linode from your account, select Linodes. From the Linode’s menu select Settings. Expand the Delete Linode box and click Delete.
  3. To remove a NodeBalancer from your account, select NodeBalancers. Open the menu of the NodeBalancer you would like to remove, then select Remove.
  4. To remove the Linode Backup Service, select Linodes. Select the corresponding Linode. Under the Backups tab click the Cancel Backups button at the bottom of the page.

Canceling Your Account

You can cancel your account and receive a refund. Here’s how:

  1. Log in to the Legacy Linode Manager.
  2. Click the Accounts link.
  3. At the bottom of the page, select the Cancel this Account link. The cancel account webpage appears.
  4. If you have a prepaid service credit on your account at the time of cancellation, you are entitled to a refund, minus a $5 processing fee. To request a refund, enter a note in the text field. Note that credits from sources other than prepaying cannot be refunded.
  5. Select the confirmation checkbox.
  6. Click the Cancel this Account Immediately checkbox.

Your account will be canceled and all of your services will be deactivated.

Note
You do not have to cancel your account to prevent recurring charges. Instead, you can remove all Linodes and services from your account via the Linodes tab in the Linode Manager. This will allow you to retain your Linode account. If you use Longview with non-Linode services, or want to keep your account name and history, you may find this to be a useful option. See the Removing Services section for more information.

More Information

If you’ve signed up before hourly billing, please check out our Prepaid Billing guide for more information.

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This guide is published under a CC BY-ND 4.0 license.