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Managed Database Availability

As part of our ongoing commitment to innovation and better serving our customers, we have made the strategic decision to pause the sale of our Managed Database offering for all customers who do not have an active database deployed. We recognize the need for a product that offers higher performance and the capacity to handle more complex workloads.

If you have an existing database already deployed, you will continue to be able to deploy, provision, and manage the service exactly as you do today, and we’ll fully support your Managed Database workloads until our next-generation database solution is available. For future news and announcements related to Managed Databases, please sign up using the form on our product page.

If you need to reset the root password on your Managed Database, you can do so through the Cloud Manager. This process assigns a new randomly generated password to the linroot user. This is helpful when someone should no longer have access to that user or if you believe your password may have been compromised.

Resetting the root password will prevent you from restoring all previously taken backups. Ensure that you have offsite backups available if needed.
  1. Log in to the Cloud Manager and select Databases from the left navigation menu.

  2. Select your Managed Database from the list. This opens the detail page for that database cluster.

  3. Navigate to the Settings tab.

  4. In the Reset Root Password section, click the Reset Root Password button. A confirmation dialog appears.

  5. Click Reset Password to confirm. A new password will automatically be generated for this database cluster within a few minutes. To view the new password, navigate to the Summary tab and click the Show button next to the password field within the Connection Details section.

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