Guides - Add New Services

Downtime is expensive and puts your company’s reputation at risk. Linode Managed is an incident response service designed to help businesses cut out costly downtime. Our highly experienced Managed Service team is here around the clock to help.

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This credit will be applied to any valid services used during your first  days.

To add a new monitored service to Linode Managed:

  1. Log into the Linode Cloud Manager.

  2. Click the Managed link in the sidebar.

  3. Select the Monitors tab, then click on the Add a Monitor link under this tab.

  4. A form for your new monitored service will appear with these fields:

    Field NameDescription
    Monitor LabelA descriptive label for the service that will help the support team quickly identify and fix the service if it needs troubleshooting.
    Contact Group (optional)One of the contact groups that you’ve registered with Linode Managed. Linode will contact the members of this group if they need help fixing the service.
    Monitor TypeSelect URL to monitor a website or TCP Connection to monitor any other service running on your Linode.
    Response TimeoutThe time (in seconds) for Linode Managed’s requests to timeout if they do not receive a response.
    URLIf you selected URL for the Monitor Type field, enter a URL for a webpage that you’d like to monitor. If you selected TCP Connection, enter the domain or IP address and, optionally, a port number (separated by a colon) in the TCP field.
    Response Body Match (optional)A string that Linode Managed will check for in the URL or TCP response. If not present, then an alert will be generated for the service.
    Instructions/NotesAny notes or additional information about this service. The more information Linode Support has about the service and how it’s configured, the more quickly they will be able to resolve any issues that may arise.
    Credentials (optional)Any credentials that may need to be used to troubleshoot the service. You can select and save more than one credential for a service.
  5. Fill out the form and click the Add button.

  6. Once added, the monitored service will initially appear as Pending. Linode Support will start monitoring the service in a few minutes–if the service is available, the dashboard will then indicate that the service’s status is Verified. If you have a firewall installed, you may need to allow access to our infrastructure (see Configuring Firewall Rules).

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