Guides - Support Tickets

The Linode CLI is a wrapper around the Linode API that allows you to manage your Linode account from the command line. Virtually any task that can be done through the Linode Manager can be done through the CLI, making it an excellent tool for scripting.

  1. List your Support Tickets:

    linode-cli tickets list
    
  2. Open a new Ticket:

    linode-cli tickets create --description "Detailed description of the issue" --summary "Summary or quick title for the Ticket"
    

    If your issue concerns a particular Linode, Volume, Domain, or NodeBalancer, pass the ID with --domain_id, --linode-id, --volume_id, etc.

  3. List replies for a Ticket:

    linode-cli tickets replies $ticket_id
    
  4. Reply to a Ticket:

    linode-cli tickets reply $ticket_id --description "The content of your reply"
    

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