osTicket powered by Webuzo

by webuzo
1 deployments · 1 still active · last rev. 2 years ago

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.

Webuzo is a Single User Control Panel which helps users deploy Web Apps (WordPress, Joomla, Drupal, etc) or System Apps (Apache, NGINX, PHP, Java, MongoDB, etc) on their virtual machines or in the cloud.

You can get a Webuzo License here
http://www.webuzo.com/pricing

Path to Installation Logs : /root/webuzo-install.log

Instructions
On completion of the installation process, access http://your-ip:2004 to configure osTicket and Softaculous Webuzo initially.

Contact : http://webuzo.com/contact

Compatible with: CentOS 5.6, CentOS 6.5, Ubuntu 12.04 LTS, Ubuntu 14.04 LTS
						#!/bin/bash

###########################################################################################################
# Install osTicket and Softaculous Webuzo
# Description -
# About Webuzo :
#   Webuzo is a Single User Control Panel which helps users deploy Web Apps (WordPress, Joomla, Drupal, etc)
#   or System Apps (Apache, NGINX, PHP, Java, MongoDB, etc) on their virtual machines or in the cloud.
#
# About osTicket :
#   osTicket is a widely-used open source support ticket system. 
#   Easily manage, organize and archive all your support requests and responses in one place 
#   while providing your clients with accountability and responsiveness they deserve. 
###########################################################################################################

# Install osTicket Script using Webuzo
function install_webuzo_script(){
   
    # Install Webuzo
    install_webuzo
   
    wget http://files.webuzo.com/ip.php >> /root/webuzo-install.log 2>&1
    ip=$(cat ip.php)
   
    /usr/local/emps/bin/curl "http://$ip:2004/install.php?prepareinstall=83&license=$1"
   
}

# Install Webuzo Function
function install_webuzo(){
       
    # Fetch the Webuzo Installer
    wget -N http://files.webuzo.com/install.sh >> /root/webuzo-install.log 2>&1
   
    # Modify Permissions
    chmod 0755 install.sh >> /root/webuzo-install.log 2>&1
   
    # Execute
    ./install.sh  >> /root/webuzo-install.log 2>&1
   
    # Clean Up
    rm -rf install.sh >> /root/webuzo-install.log 2>&1
   
}

#########################################################
#	Installing osTicket and Softaculous Webuzo
#########################################################

install_webuzo_script 

# Check the return of the above command and display the result accordingly

echo " "
echo "-------------------------------------"
echo " Installation Completed "
echo "-------------------------------------"
echo "Congratulations, osTicket has been successfully installed"
echo " "
echo "You can now configure osTicket and Softaculous Webuzo at the following URL :"
echo "http://$ip:2004/"
echo " "
echo "Thank you for choosing Softaculous Webuzo !"
echo " "