I’m incredibly proud to announce that the Linode Support team has been honored by the Stevie® Awards for the third year in a row, receiving four Silver Awards and one Bronze Award. Each time we enter the Stevie® Awards, we compete with some of the world’s biggest companies, which makes winning an especially-big achievement for us.
The Linode Support Team took silver in the “Customer Service Department of the Year – Computer Services” category, which recognizes overall Customer Service. We also took home two silver Stevie® Awards for “Customer Service Training or Coaching Program of the Year – Technology Industries” for our internal Training and Quality Assurance initiatives, one silver award for “Best Customer Feedback Strategy” for our efforts to better deliver on your voice as a customer, and finally, one bronze award for “Best Return on Customer Service Investment” for our investment in initiatives on our Trust & Safety team.
Additionally, this year, we’re again eligible to receive the “People’s Choice Award for Favorite Customer Service.” You can vote here by using the short code R760T or by clicking on the image below. We’d appreciate it if you would take a minute to vote for our team now (and every day through March 5th!).
I cannot overstate enough how intensely focused our Customer Support team is on solving problems and creating effortless experiences for you, our customers. Every day, our team works incredibly hard to fulfill the mission statement in our Core Values: “When customers say what they love about Linode, ‘Customer Support’ should be at the top of their list.” These awards are recognition and validation of that commitment, and I am so very proud to work with this team.