SSL Issue Only For Some Clients
Set up a wordpress linode.
Imported a wordpress site.
Everything worked.
Added an ssl certificate from godaddy. It looks like the SSL certificate is installed correctly:
- Everything still works, with one caveat.
Issue:
On some machines, people receive the following:
Unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have.
Error code: ERRSSLPROTOCOL_ERROR
Pattern:
The only real pattern I can see is that people with Time Warner in their office cannot load the site.
Evidence and Thoughts:
1) The site works on my laptop and my phone, but when I connected to the wifi in the office with Time Warner, it stopped working. They had an Arris TG### router from Time Warner.
2) Other people complained that they can't load the site with the same error and I confirmed that they are also using Time Warner.
3) No idea if this would be related to the router or the ISP.
4) Have tested this with other friends in various locations without any problems.
This is just a theory and any other ideas and solutions/suggestions would be very helpful.
2 Replies
Based on that, it seems possible that the browsers or networks those people are using are dropping SSLv3 traffic. Given the issues with your SSL config, I'd suggest cleaning up your ciphers and settings based on the advice given by ssllabs and then seeing what happens.
- Les
As I discovered at the following link, it was an issue with ipv6: