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Community ▶ Questions ▶ Cannot Login To Account
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Cannot Login To Account

presales

Hello,

I just purchased an entry-level VPS, my first from Linode. I'm looking forward to using the account but the login that I created during setup is being rejected as invalid.

I tried to use the 'reset password' function, but the system could not find any record of my account by email address or by username/invoice number.

I'd submit a ticket, but I can't.

Any help would be swell.

4 Replies

Look for caker or mikegrb on the Linode IRC channel (#linode on oftc or web interface).

Hey, I'm in! :D

It looks like there was a separate "Account Activation Email" that trailed the invoice-related ones by a couple of hours.

Thanks for your reply.

Have u gotten the email saying your account has been activated?

Your account has to get verified before it is created, so you might ave to wait a bit.. Typically its a few hours, but not too long :)

cheers

Internat

Heh, it looks like our messages almost bumped into each other. As it turns out, that's exactly what happened, I didn't know that there was a separate activation notice.

Guess I figured since the card was charged successfully (like the payment notice indicated) that the fraud team was satisfied.

It's all good though, I'm in now and this is a really cool system. Multiple distros on one VPS?? 2-3 minutes to add or remove them?? How did I ever live without it?!

I'm a developer and I'm drooling.

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