adding cname records gives error

I'm trying to add CNAME records for managing email through sendgrid.net BUT whenever I try to verify on sendgrid.net I get following errors. Here is my settings on linode. TTL is default.

Hostname Aliases to
em1713.baalroom.com u10647963.wl214.sendgrid.net
s1._domainkey.baalroom.com s1.domainkey.u10647963.wl214.sendgrid.net
s2._domainkey.baalroom.com s2.domainkey.u10647963.wl214.sendgrid.net

On sendgrid.net I get the following errors when trying to verify

We received the following error when validating the record.
Expected CNAME for "em1713.baalroom.com" to match "u10647963.wl214.sendgrid.net".

We received the following error when validating the record.
Expected CNAME for "s1._domainkey.baalroom.com" to match "s1.domainkey.u10647963.wl214.sendgrid.net".

We received the following error when validating the record.
Expected CNAME for "s2._domainkey.baalroom.com" to match "s2.domainkey.u10647963.wl214.sendgrid.net".

Can someone please help ? I'm trying for days to make it work but it doesn't. Thanks.

5 Replies

Can you screenshot the full DNS zone page in the web UI and provide it here?

You put a “www.” on the zone name, which isn’t correct.

Remove that, and then remove the domain name from the hostname of each CNAME.

Right now, you’ve got records like this:

❯ dig +short s1._domainkey.baalroom.com.www.baalroom.com ANY
s1.domainkey.u10647963.wl214.sendgrid.net.

The zone should be “baalroom.com”, and the hostname of the CNAME should be “s1._domainkey”

Got it. Thanks a lot.

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