How do I update the email on my account?

I'd like to change the email address associated with my account? How can I do this?

1 Reply

This is a great question and the answer differs depending on what version you are using(Classic Manager or Cloud Manager.

It's important to note that Linode uses the contact information in your account to notify and bill you. Both the Account & Billing and My Profile pages have an email address field. The email addresses saved on each of these receive different notifications.

If you're the only user, I'd recommend entering your email on both pages. However, if you have multiple users, verify that the primary account holder's email is current on the Account page.

Below I've included instructions on how to update your email in both our Classic Manager and Cloud Manager.

Cloud Manager

Changing Email and Contact Information on Cloud Manager

Use the Account webpage to update the contact information for the Linode account. The email address saved on this webpage receives invoices, receipts, and credit card expiration warnings. Support tickets are not sent to this email address.

Updating Contact Information

  1. Click the Account tab.
  2. Click the Contact Info tab.
  3. Update the contact information and the email address for the account.
  4. Click Save Changes.

Changing Your Email Address:

  1. Select the My Profile link by clicking on your username at the top of the page.
  2. In the Display tab, enter your email address in the Email field.
  3. Click Save

Linode Manager

Changing Email and Contact Information on Linode Manager

Use the Account webpage to update the contact information for the Linode account. The email address saved on this webpage receives invoices, receipts, and credit card expiration warnings. Support tickets are not sent to this email address.

Updating Contact Information

  1. Click the Account tab.
  2. Click the Contact Info tab.
  3. Update the contact information and the email address for the account.
  4. Click Save Changes.

Changing Your Email Address

  1. Select the My Profile link.
  2. Enter your password and click Authenticate.
  3. In the My Profile tab, enter your email address in the New Email field
  4. Click Change Email

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