How do I check FTP information? (WordPress)
Dear team,
I need to install plugins on WordPress and it requires an FTP username and password. I wasn't sure about the login information so I followed the instruction - Reset Root Password (https://www.linode.com/docs/guides/reset-the-root-password-on-your-linode/).
After changing, I tried to install plugins again on WordPress and it failed due to the same error "Wrong Username/Password."
Hostname: the website IP
FTP username: root (i am assuming it's root by default?)
FTP password: the new password that I changed and saved
Note: I selected "FTP" and "FTPS (SSL) but both failed
I wasn't involved at the beginning of the website setup. Any advice is appreciated, thank you!
1 Reply
@yufeng --
You write:
Hostname: the website IP
FTP username: root (i am assuming it's root by default?)
FTP password: the new password that I changed and saved
Note: I selected "FTP" and "FTPS (SSL) but both failed
You probably don't have ftp(1) set up properly. You usually have to install one of the ftp packages available for your distro.
You probably don't have ssh(1) set up properly (as far as logins/passwords) for sftp(1) to be able to work. sftp(1) is part of sshd(8).
There's online guides about all this. See here:
https://www.linode.com/docs/guides/tools-reference/file-transfer/
Don't get bogged down about the client. The server setup is the same no matter which client you use. You can probably just ignore all the stuff about the client…
-- sw