Cannot connect to login via putty.
It simply says connection timed out. the server is running because i have installed appache and its up and running, server location is Ubuty US - central.
1 Reply
jyoo
Linode Staff
Timeout errors are typically caused by an issue with your Linode. It's possible that although Apache is up and running, your SSH port (which is what PuTTY is looking to access) is not available. You'll want to ensure that port 22, or your preferred SSH port if you're not using the standard port, is open in your firewall and that the SSH service is running. From outside of your Linode, you can do this by running the command nmap -p 22 <ipAddress>, replacing <ipAddress> with your Linode's IP. From inside the Linode, you can check by running sudo lsof -i -P -n or sudo netstat -plntu. To access your Linode, you may need to use the Lish console if you're unable to connect via SSH using PuTTY. You're looking for the SSH service to be listening on port 22. If it is not, you'll need to ensure port 22 is open in your Linode's firewall and that the SSH service is listening. You can check to see if SSH is listening by running sudo service sshd status.
I'd also suggest reviewing this other Linode Community Questions post, as it has some additional troubleshooting tips for figuring out why an SSH connection isn't working: