I have not been able to login for free 60 days and I have now been debited for 1 month charge
I have not been able to login for the free 60 days and I have now been debited for 1 month charge. My question now is how do I login and start using the vps
1 Reply
Sorry to hear that you have been having trouble accessing your account. There could be a few different reasons why you're unable to login.
Forgotten Password
You can resolve this issue by requesting a password reset link is sent to the email address on file your account user.
https://login.linode.com/forgot/password
Forgot username
You can have a reminder email sent with the current username.
https://login.linode.com/forgot/username
You're not receiving the one-time passcode email
First, you'll want to check your email's spam folder to make sure the email hasn't ended up there. If it's not there, you can reach out to Support and we can check the email on file.
Overall, the best way to receive support for your account is to reach out to us via email at support@linode.com or to give us a call at the following number:
Contact Info:
Intl.: +1 609-380-7100
Things you'll need to include in the email:
- username on file
- last 6 digits of payment card on file (for authentication purposes)
- specific details about the issue you're having including any error messages and steps you've already taken to solve the issue