> Opened On 2010-03-29 03:52:29 PM by me
Update by bkaplan
2010-03-29 03:53:30 PM
One minute. One minute to respond to my ticket!
This is why I've been a very satisfied customer for three and a half years so far, and plan on continuing here for as long as I can.
Thanks a bunch.
OPEN 2010-03-30 02:26:58 AM
2010-03-30 02:27:29 AM
Last Updated On 2010-03-30 01:09:32 AM by
18 seconds, beat that
Being added to the backup beta
If you were in the initial rush, I read "Backup Beta" as the subject of the ticket and didn't read the ticket itself.
When we actually have to read tickets, expect 45 - 60 seconds, at least. :^)