Need urgent help
Today we got the following error
An error occured with the SQL server:
This is not a problem with the IPS Community Suite but rather with your SQL server. Please contact your host and copy the message shown above.
I filed a ticket as the rebooting didn't work. They told me they couldn't figure out what was wrong as they don't know how our server is configured. They also can't go in and see what is actually wrong.
I tried accessing via SSH which I know nothing about to see but I don't even know how to access the logs, nevermind how to fix it. It's not a memory issue as I managed to check that.
Is there anyone that can help?
Is there anyone who actually know what they're doing who can assist you? I'm assuming if you're on standby that some customers are involved and that you're losing money at this point. As much as I'd hate to receive that call, is it possible to reach the website admin?
Thanks for responding.
He is on holiday, I do not have his phone number to call him.
And yes, by this point it's getting frustrating.
I was wondering maybe there was someone on here I could pass on the details to if they were able to help?
That being said, there are a few members here who do act as freelance sysadmins and often have their information in the signature of their posts. That being said, the advice above still applies.
Dont I need to pay the $80 for that? We're not on managed
Yes. You said it was urgent.