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Linode Blog > Rick Myers

6 posts
Linode Honored with Faces of Philanthropy Award

Linode Honored with Faces of Philanthropy Award

Apr 21, 2021 by Rick Myers
The Philadelphia Business Journal’s Faces of Philanthropy awards recently recognized our partnership with Hopeworks.

Linode Honored with People’s Choice Stevie® Award

Mar 10, 2021 by Rick Myers
Linode is honored to have received the People’s Choice Stevie® Award for Favorite Customer Service in the computer services category.
2021 Stevie® Awards

Linode Wins 5 Stevie® Awards

Feb 1, 2021 by Rick Myers
The Linode Support team has been honored by the Stevie® Awards, receiving four Silver Awards and one Bronze Award.
How We Support Our Team to Support Our Customers

How We Support Our Team to Support Our Customers

May 6, 2020 by Rick Myers
While technology and tools play an active role in how the Linode Support Team communicates with each other, our approach over the past year has changed.

Elevate Summit Sydney 2019

Nov 8, 2019 by Rick Myers
At Linode, we’re incredibly passionate about helping our customers. That means more than just answering tickets or phone calls—we’re here to solve real problems for people trying to get stuff done. This is why we’re deeply involved in the greater customer support community, and for us, there’s no better community than Elevate. This November, we’ll […]
Cloud Overviews

Why You Need A Support Training Team

Jun 25, 2019 by Rick Myers
Richard Myers is Vice President of Customer Support & Success at Linode. Here he shares his expertise on building a training team and why such an investment has already paid huge dividends for Linode and its customers. This post was originally published here. In 2016, Linode had a problem. Our Support Team was growing at […]