problem log in to web

Hi support

why we can't log in to Thanks

1 Reply

Hey there,

At the moment, I'm seeing that the domain '' is resolving to a non-Linode IP address that is owned by Rumahweb:

$ dig +short

$ whois | grep -i -m 1 descr:
descr:          Rumahweb Indonesia

If you haven't done so already, you'll want to reconfigure your domain to resolve your Linode's IP address if that's your intention. You can do this by using your domain registrar's control panel to configure your domain to point to Linode's nameservers. Then, use Linode's DNS Manager to create a domain zone that will direct requests to your Linode's IP address. You can find complete instructions on how to do this in our DNS Manager guide.

One thing to keep in mind is that it can take up to 48 hours for changes you make on your registrar to propagate. Similarly, changes made in DNS Manager also take time to propagate, though you can control this to a degree by adjusting TTL values. Again, our DNS Manager guide has more information on this.

Finally, if you believe there is an issue on Linode's end that's related to any DNS problems, you can always reach out to our Support team directly.


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