I Can't Log into the Ubuntu GUI Interface

Linode Staff

I'm running the full Ubuntu 18.04 installation, and I am able to log in without issue via the console, however when I attempt to log in through the GUI on Glish, I am unable to log in as any user. How can I fix this?

1 Reply

There could be a few reasons for this. One potential factor is a permissions issue. Via the console, I would recommend running ls -l /home/$USER/ and look for a file called .Xauthority. Replace $USER with the username you are attempting to log in as. The file should be owned by the user and in the same group as the user. If it isn't, you will want to run the command chown $USER:$USER .Xauthority to correct that. Again, you will want to replace $USER with the correct username.

Another possibility is there might be a delay with the shift key if you are typing out a password that requires capital letters. This could be especially prevalent running the GUI on a Linode and accessing it via Glish. I would recommend utilizing the caps-lock key instead of the shift key when entering the password in to see if that gets around the error.

If the issue persist, or anyone else continues to experience this error, please post here with more information and someone might be able to provide more assistance.


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