Why does my website timeout when trying to log in?

Linode Staff

Hey there,

I have a website that's running on a LAMP stack and everything works fine until you go to sign in. Once you try to do so, you get an error with connection timeout. I noticed this in the Apache error log that might help:

/var/log/apache2# tail error.log
[Tue Jul 07 06:25:58.740868 2020] [mpm_prefork:notice] [pid 1123] AH00163: Apache/2.4.29 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/1.1.1 configured -- resuming normal operations
[Tue Jul 07 06:25:58.740903 2020] [core:notice] [pid 1123] AH00094: Command line: '/usr/sbin/apache2'

Any ideas?

1 Reply


I was able to do some research into this, and I found some resources that might help.

If you can, you may want to post any errors you see in the PHP error logs which should be more helpful here. If you have any other questions, please let us know.

Ryan L.
Linode Support Staff


Please enter an answer

You can mention users to notify them: @username

You can use Markdown to format your question. For more examples see the Markdown Cheatsheet.

> I’m a blockquote.

I’m a blockquote.

[I'm a link] (https://www.google.com)

I'm a link

**I am bold** I am bold

*I am italicized* I am italicized

Community Code of Conduct