invalid credit card expiry date

my credit card expiry date is invalid (10/23) this is it but i don't understand why am having that problem.I also tried a virtual credit card that one expiry date is invalid. Can somebody help me with that?

2 Replies

Hi Fred -- I'd recommend either trying a different credit card or reaching out to us via a Support ticket so we can look at the specifics of your account. Myself or another member of the Support team would be happy to help.

Did you enter the expiration date with a 2-digit year or a 4-digit year? Try the other one.


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