Issue with swap External IP

Hello,

I have swapped the external IP using IP Transfer option.
After the swap, both nodes have not internet access and I cannot ssh connect to them.
I used this instruction https://www.linode.com/docs/guides/remote-access/#transferring-ip-addresses
Also, I tested with out Auto-configure networking option and with static IP settings. It doesn't help me.
When I swap the IP addresses back, everything works OK.

Could you please help me fix this issue?

Ping statistic:

arping -c5 -I eth0 -S Swapped_ext_IP Swapped_ext_IP_gateway

5 packets transmitted, 5 packets received with a response from Swapped_ext_IP_gateway

ping -c5 Swapped_ext_IP Swapped_ext_IP_gateway

5 packets transmitted, 0 packets received

2 Replies

@devpro After you swap IP addresses, does enabling Network Helper and rebooting the Linode restore network connectivity? If you're still having trouble, feel free to open a Support ticket so that our team can check your Linodes for any possible infrastructure issues.

Hope this helps!

Thank you, but this didn't help.
Network Helper is enabled and I have rebooted a few times both nodes.

Also, I have opened the ticket 5 hours ago, but still haven't received a response.

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