Hi, I would like to know about Linode.
I can see that its cloud based hosting. I was given this through a agency to have my website. I try to take a backup of my website (like downloading through FTP details and download, as I checked here, it's different. Where can I get my files? Any idea!!!
Hey there, your files should be accessible on your Linode. Generally, you should be able to connect to your Linode via SSH, however it sounds like someone else configured your Linode and handed their account to you, so accessing your Linode might require that you have the correct user/password or SSH key installed.
Hope this helps!