How do I fix cPanel/WHM reported error number 255

Hello,
I am getting an email notification with the following message. Is there something I can address in my WHM to address this issue?
Thank you for your help.

The cPanel & WHM update process failed for the following reason:
Maintenance ended; however, it did not exit cleanly (256). The following events were logged: “scripts/findoutdatedservices”. Review the update logs to determine why the update failed.

Update log preview:


[2018-09-28 21:33:08 +0000] E [/usr/local/cpanel/scripts/findoutdatedservices] The “/usr/local/cpanel/scripts/findoutdatedservices --auto” command (process 3621) reported error number 255 when it ended.

2 Replies

Cheers @emilyjourney,

I'd first try a reboot and see if that does the trick. Are there any other symptoms besides the error?

I found a user with a similar issue. See here:

https://forums.cpanel.net/threads/cpanel-68-maintenance-ended-however-it-did-not-exit-cleanly.613183/

The post indicated that it was related to the kernel - especially if it was a custom distribution. You could always test by switching the kernel via the configuration profile or via our CLI.

https://www.linode.com/docs/platform/update-kernel/

https://www.linode.com/community/questions/385/how-can-i-update-the-kernel-of-my-linodes-configuration-profile-via-the-cli

You may also find more information in the log files:

/usr/local/cpanel/logs/error_log

It may be worth reaching out to cPanel as well. It's possible they have more knowledge about this issue.

https://cpanel.com/support/

Best,
Preston
Linode Support Team

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