not getting ping and ssh access

Installed My Ubuntu 18.04 LTS Profile (GRUB 2)

when I am login to using credential.
it's show me
Your Linode is currently

but not getting ping from outside even not able to get ssh access.

what should i do?

1 Reply

Hey there,

We'd be happy to look into this with you. If you haven't already, feel free to open a ticket in the Linode Manager and let us know more about the issue you're seeing. This will allow us to look into the connectivity to your Linode directly.

In the meantime, the following guide should help with troubleshooting steps for when you can’t connect to your Linode.


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