App Store blocked

Hi guys,

So I’m running a vpn server on my linode and it seems the iOS App Store no longer works.

I tried creating a new linode with new it but it’s the same.

Anyone have the same issue? I’m wondering if all linode ranges are now blocked?

24 Replies

More info, it seems if you open this url directly it shows 2 links. Using linode as a vpn it shows service unavailable.

https://search.itunes.apple.com/

I observed the same issue since a few weeks, it can also be observed from the shell:

$ curl search.itunes.apple.com
Service Unavailable

My linode is running in the Frankfurt data center.

I wonder if it’s only linode ips or apple doing it for all data center iOS as and when they identify them.

Anyway I handled it by proxy into those domains through a different server. Not ideal tho!

Same problem from Fremont. Makes no sense to me why Apple would block Linode like this.

After asking around it seems to be due to bots and abuse where scripts query the App Store directly bypassing the API. Usually it’s to fake installs and reviews etc etc.

Apparently Apple got a lot more aggressive recently. This is all unconfirmed really as Apple are always secretive about this stuff.

Anyway we routed certain domains through other networks to get around it, but it’s still an ongoing pain.

Forgot to mention, it’s not only linode, it’s a lot of VPN endpoints and IP ranges which seem to belong to quick turn around server providers like VPS providers.

Personally, the solution to this problem can only be negotiated with apple by the Linode officials, but now Linode officials think that this issue is not within their service, which makes me very uncomfortable.

I have precisely the same problem. iOS App Store, as well as search in Podcast are all down, however, I can still upgrade apps/podcasts. It seems that it's just the search function that's being blocked by Apple.

So far I've noticed that these 2 websites that blocked my Fremont server (there could be more):

search.itunes.apple.com (iOS app store)
camelcamelcamel.com (amazon price tracking)

I tried Wireguard, OpenVPN, shadowsocks, v2ray, all the same.

$ curl search.itunes.apple.com
Service Unavailable

$ curl camelcamelcamel.com
curl: (7) Failed to connect to camelcamelcamel.com port 80: Connection refused

In contrast:

$ curl google.com
<HTML><HEAD><meta http-equiv="content-type" content="text/html;charset=utf-8">
<TITLE>301 Moved</TITLE></HEAD><BODY>
<H1>301 Moved</H1>
The document has moved
<A HREF="http://www.google.com/">here</A>.
</BODY></HTML>

am suffering from the same issue , i run IOS VPN server in linode and now all access to apple app store is blocked .

please share if any one managed to overcome this issue .

I have same issue with VPN on my linode (hosted in Newark, NJ). I can't open App Store when it is on

Hi everyone, I wanted to give an update here:
Yes, we are aware of connectivity issues with Apple's App Store, and we're working to resolve this. I don't have anything I can share about a timeline, nor am I aware of a current workaround for Linode customers. When we have more info, we'll be sure to update this thread.

Any updates with resolving this issue? Still having this issue with Linodes in Newark and Atlanta.

The same issue. My server locates in Tokyo. Could someone tell me how to solve it or recommend other web-server providers?

Need an urgent update to this or moving over to the dark side (digital ocean).

@watrick

Hi,

Would you be able to share the list of companies blocking you (that you know of)?
I'm experiencing issues with the entire Google ecosystem (using my Linode as a VPN), search, mail, playstore, etc

Thank you

For us it’s mainly the App Store. But it sounds like your IP is blacklisted - maybe from a previous user of the IP.

Clone your linode to a new one to get a new IP and check.

Hi everyone,

I just wanted to jump in here and thank you all for your patience. We know you've been waiting for some time, and we really appreciate you sticking with us. We're still investigating the connectivity issues with Apple's App Store, and while we don't have a timeline to share, we wanted you to know this is still on our radar.

Linode, are you serious? It’s been 7 months!!! It does NOT take 7 months to investigate this.

It sounds to me like some of your customers have been running bots or scripts that Apple don’t like and your entire IP ranges have been banned.

If that is indeed the case then you probably haven’t been able to convince them that you’re dealing with that to get unbanned. In any case you are the ONLY provider with this issue.

Almost out of patience here, it’s beginning to affect the bottom line.

We hear you and we understand the frustration this has caused. As noted, this issue is likely because of abuse on our platform, which we handle as quickly as possible. Our Trust & Safety team has reached out to Apple and Google multiple times over the last few months to little affect. We’ve got some new contacts to whom we can escalate this, and we’re hopeful they’ll help us resolve this.

We appreciate the feedback – keep it coming. The instant we have a resolution for this, we'll be sure to update this thread.

still having the problem with all of my 3 linodes.

Is it possible to solve the problem?

I'd like to update that as of Jul 1, 2020, the issue is still there.

@jackley Please do escalate this issue with Apple.

Thank you.

@ashong and @yunik We believed the issue was resolved. So, thanks for letting us know you are still experiencing an issue with this. I've made our Trust and Safety team aware of your recent issues.

Let us know if you have any additional questions or feedback to share.

Hi @rdaniels, I still see the issue (Frankfurt data center), CentOS8, with a "curl https://search.itunes.apple.com/", I still get "Service Unavailable".

The same curl from my Mac shows the itunesConnect calls that are the expected result.

F

Hi, the issue is still there. Please solve it.

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