cannot create account, linode dont want to accept my card

please help me, i cant create account, linode rejecting my card, i dont know why, i already talk to local bank account and they don't have any idea, hope you can help me, thanks a lot.

5 Replies

@computeengine This is Linode's Community question site. That being said, account specific issues are best handled by contacting Support who can be reached by ticket/email or phone.

You can send an email directly to Make sure to include the last 6 digits of the payment card and the email you used to sign up. Once we have that information, we can look into this for you.

thanks a lot rdaniels, ok i will do that :D

please be informed that i already email the support, i need it asap. thank you


I wanted to create a Linode account, but the form is saying that my "credit card expiration date is invalid".

I tried with two cards that used to work without any issues before.

Best regards,


@WillyRaisin I'm sorry to hear that you are having trouble signing up!

Please be sure to remember to use the American system when entering the date. You may need to adjust your credit card's expiration date to match this format when entering it on the billing page. You will also need to enter the entire year.

See below:


If you still require assistance, we ask that you email, as this is an account specific matter,. Please, include the last 6 digits of the payment card you used as well as the email address associated with the account. This information will help us authenticate you and locate your account.

Edit: To include formatting suggestion


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