Having trouble connecting to my website.
Hey everyone, so far loving linode! Having some trouble though.
I have followed the docs in order to setup my server with Apache, added some other stuff as well like npm and composer, all is well.
When I connect to my linode via ip address directly, I am routed to the Apache Ubuntu default page, as expected.
However if I try to access my site via domain name with or without the "www.", the connection times out.
I am using a namecheap domain and I have added the "nsX.linode.com" 1-5 to the domain settings, on the namecheap website.
When I ping my domain from my local cmd, I do see my linode's IP address as the receiver.
domain.conf inside of my 'sites-available' looks like this. (except with my domain name)
<VirtualHost *:80> ServerName example.com ServerAlias www.example.com ServerAdmin [email protected] DocumentRoot /var/www/html/example.com/public_html DirectoryIndex index.html index.php LogLevel warn ErrorLog /var/www/html/example.com/logs/error.log CustomLog /var/www/html/example.com/logs/access.log combined </VirtualHost>
If all looks well I guess I will continue to wait to see if it starts working, as I know the nameserver thing can take time but when I was pinging it and getting my linode IP address led me to believe that the nameserver stuff is not my issue here. Any assistance is appreciated!
It would be helpful to include the domain name here, as sometimes the issue isn't related to exactly what you might think. I was able to locate your account and check the DNS record for your website. It looks like both the A and AAAA records are using the wrong IP addresses. The ones being used point to our DNS resolvers, not a customer's Linode.
The correct IP addresses will be listed on the main Summary page for your Linode, along the right, under a section labeled IP Addresses. You can use the little icons next to each address to copy them quickly and then update your DNS record with the correct IP addresses.
I will make sure to include the domain in the future.
Ahh okay, I understand now. Thank you!
Update: I've changed the A records like mentioned above but I am still getting the same results.
Update # 2: After checking just now the nameservers appear to be updated and my website is up and running! :D