my OS in VPS using centos 6 not used
we need our backup files on server 126.96.36.199. please help us send the backup data We suspect that the problem occurs in the operating system used, namely Centos 6. So we ask that we be given a backup file that we can download from outside. because considering all ports 21, 22 can't run and this makes it difficult for us to pull our data
Hey there -
Since this is pretty specific to your account, the best way for us to take a look into it is through a Support ticket.
That said, I was able to find your related ticket and we have eyes on it. You'll be getting a response from us shortly.
If you're having difficulty pulling your data, you might want to try doing so in Rescue Mode.