Fees for accidentally adding a volume
Hello,
I did something stupid.
I was mucking around with adding a new volume and decided to add a 2000 GB volume just to see what happens and how to do it. I didn't intend to use it, I was just curious. A few minutes later I deleted it.
I'm kind of hungover and it escaped my mind at the time that this might cost me money; there were no purchase pages or price lists or anything warning you that it would cost money.
So some googling later I found out that block storage costs about $200/mo for 2TB.
Am I going to get this on my bill next month? If so can the excellent support staff here at Linode pretty please waive this one time? Sorry I didn't actually want the block-storage service yet, it was just an accident!
Thanks
3 Replies
cmcfarland
Linode Staff
Hi there,
Based on your description of what happened, and since you have already removed the service, I can confirm that your account would be charged a prorated amount for the Block Storage[1] volume.
I'm going to link you with the Linode Billing and Payments[2] document; this has a fairly thorough breakdown of how billing works and will most likely be a good reference for you in the future.
With that being said, while you're nursing that hangover, feel free to open a Support ticket through your Linode Manager. Our Support team will be happy to review your account and discuss this further with you.
[1] https://www.linode.com/blockstorage
[2] https://linode.com/docs/platform/billing-and-payments/
