telnet auth step in Troubleshooting Email guide failing
Step 18: See if you can check your email with IMAP or POP3; you can use a mail client or Telnet.
I am attempting to log in with telnet but getting a AUTH error, and can't figure out why.
Here is the Telnet dialogue:
[email protected]:/var/log# telnet adonax.com 110
Connected to adonax.com.
Escape character is '^]'.
+OK Dovecot (Ubuntu) ready.
-ERR [AUTH] Authentication failed.
The password as set in /etc/dovecot/users
Here is the mail.log listing of the attempt:
Dec 5 11:10:05 adonax dovecot: pop3-login: Disconnected (auth failed, 1 attempts in 76 secs): user=<phil>, method=PLAIN, rip=2600:3c01::f03c:92ff:fe93:5fa0, lip=2600:3c01::f03c:92ff:fe93:5fa0, secured, session=<7F/DqPmYPt0mADwBAAAAAPA8kv/+k1+g>
I found Step 14 of the guide to confusing and ambiguous. Could it be enhanced with an example? I've tried 3 different forms of the "mail_location" line and none work.
A literal copy:
mail_location = maildir:~ #update mail_location
A version without the tilde:
mail_location = maildir:/var/mail/vhosts/%d/%n/
A version with the tilde:
mail_location = maildir:~/var/mail/vhosts/%d/%n/
Here is the rest of this section (/etc/dovecot/conf.d/10-mail.conf):
driver = passwd-file
args = username_format=%u /etc/dovecot/users
driver = static
args = uid=vmail gid=vmail home=/var/mail/vhosts/%d/%n
The file structure for receiving mail is the following:
Within /phil, there are multiple files in a subdirectory /new, one of which corresponds to a test email sent from mail.aol.
As far as I can tell, my settings in /etc/postfix/main.cf match correctly (from Step 7):
mydestination = localhost
# Virtual domains
virtual_minimum_uid = 100
virtual_uid_maps = static:5000
virtual_gid_maps = static:5000
virtual_mailbox_domains = adonax.com, adonax, adonax.adonax.com, localhost.adonax.com
virtual_mailbox_base = /var/mail/vhosts
virtual_mailbox_maps = hash:/etc/postfix/virtual_users_list
In case this matters, the mail.log verifies that I can send email from an external site to [email protected] For example, I sent an email to "[email protected]" from mail.aol, and the mail.log shows the following (passing the test in Step 13):
Dec 5 10:46:22 adonax postfix/virtual: 1D4D340240: to=<[email protected]>, relay=virtual, delay=0.15, delays=0.14/0.01/0/0, dsn=2.0.0, status=sent (delivered to maildir)
I could very much use some help as to what check or try next!
One last note: I was previously able to use the mail utility to fetch test emails sent to my ssh login identity. This now gives an error when I try to use it to log in:
[email protected]:/etc/dovecot$ mail
Cannot open mailbox /var/mail/fgphil: Permission denied
No mail for fgphil
I am assuming this is due to changing the 10-auth.conf from
!include auth-system.conf.ext to
!include auth-passwdfile.conf.ext in Step 15.
Clip from 10-auth.conf shown here:
Some progress made.
When logging in via telnet, I should have used the following:
USER [email protected]
This allowed me into the mail program.
How did I find this out? There is a guide posted by Dovecot for debugging authentication issues here
In the first paragraph, they recommend making the logging more verbose but don't specify WHERE to make the changes. The edits to logging should happen in
If using the Linode guide: "Troubleshooting Problems with PostFix, Dovecot, and MySQL", the log files are in the file
Now on to the next step: to figure out why none of the stored emails in /var/mail/vhosts/adonax.com/phil/new are being found.
More progress. Am now able to read the emails using Telnet.
In Step 14 of "Virtual Domains and Users" we are given the line
mail_location = maildir:~ #update mail_location
Given the earlier instructions at the start of the section (bullet point 4), this line would be much more helpful if it were instead:
mail_location = maildir:/var/mail/vhosts/example.com/user/
In trying to interpret this instruction, I mistakenly left the "~" in when entering the address, and spent a great deal of time wondering why emails were not being located. As I was running the tests from root, I somehow ended up with the directory structure
/root/var/mail/vhosts/... and of course no email there, as it was being correctly routed to
@philfrei It sounds like you've figured things out! If not, let the Community know, and we can see if we are able to help.
In regards to your clarity request, I have passed this information along to our Documentation team. For future reference, you are empowered to report or edit any issues you may find on Git Hub. There is a link at the top of every guide under the title. It will look like this:
Contribute on GitHub Report an Issue | View File | Edit File
The links will take you to directly to Git pages for the guide you are looking at!