Cannot receive the password resetting email

I forgot the password of my another account and tried to click the Reset Password button, but no email was sent to me. I have checked all my emails including the spam folder, yet not receive the email.

Is there anyone who can help with it?

1 Reply

Hey there -

I'm happy to help.

Since this is a public site and your private information shouldn't be posted here, the best option would be for you to send an email to so we can take a look.

We'll need to authenticate you to the account in question, so make sure you include the last 6 digits of the credit card attached to the account and one other piece of information (like your username).


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