Cannot receive the password resetting email
I forgot the password of my another account and tried to click the Reset Password button, but no email was sent to me. I have checked all my emails including the spam folder, yet not receive the email.
Is there anyone who can help with it?
Hey there -
I'm happy to help.
Since this is a public site and your private information shouldn't be posted here, the best option would be for you to send an email to firstname.lastname@example.org so we can take a look.
We'll need to authenticate you to the account in question, so make sure you include the last 6 digits of the credit card attached to the account and one other piece of information (like your username).