How do I get Jitsi authentication (secure domain) working with the Linode marketplace install?

Hi. Has anyone got authentication (secure domain setup) working with the one-click Jitsi installation from the Linode marketplace?

I'm trying to follow the instructions here for authentication:

but when a user tries to authenticate with correct username and password it says:

"Unfortunately something went wrong.
We're trying to fix this. Reconnecting in xx seconds…"

If I input incorrect username or password, it does say "Incorrect username or password."

Would appreciate any help. Thanks.

1 Reply

This one threw me for a loop. I was able to reproduce your experience. I did all the things. Many times. Manual installation, Marketplace App installation. I even got it working once and didn't know what I did. But I got it working…

Check back next week for the reveal…

Just kidding.

In retrospect, it all makes sense. In the docs they say to do:

prosodyctl register <username> <servername> <password>

It turns out that bash is quite happy to play games with any symbols in the password, but I wasn't thinking about that at the point when I was in the home stretch on the installation.

You can do mixed case alphanumeric passwords on the command line, or leave the password blank and hit [Enter]… You will get then prompted where you can enter a strong password.

I'll keep my fingers crossed for you.


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