New Linode, (not working via IP); new wordpress, new user.


I'm a new Linode user and I just created my first instance with WordPress under Ubuntu using nginx as a web server.

When creating the instance WordPress was also selected from the app marketplace, so files are in place, Database was created.

The thing is that I cannot access the WordPress installation via the assigned IP.

and I can't seem to figure it out what's wrong.

Nginx is running

 nginx.service - A high performance web server and a reverse proxy server
     Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset: enabled)
     Active: active (running) since Wed 2023-09-06 07:56:27 UTC; 9h ago

Nginx config files are in place /etc/nginx/sites-enabled and directories correctly pointed to /var/www/project/public_html

UFW are set

Status: active

To                         Action      From
--                         ------      ----
80/tcp                     ALLOW       Anywhere
443/tcp                    ALLOW       Anywhere
22/tcp                     ALLOW       Anywhere
80/tcp (v6)                ALLOW       Anywhere (v6)
443/tcp (v6)               ALLOW       Anywhere (v6)
22/tcp (v6)                ALLOW       Anywhere (v6)

What am I missing?
What else is needed?

Thanks in advance

1 Reply

I've tested this out myself and was able to navigate to the Wordpress Installation page. I've followed our WordPress Marketplace guide for proper instructions and deployed WordPress using nginx as well. I did not create a custom domain and used the IPv4 address that was assigned to me. After waiting for the installation to complete, I verified it with the following command, which confirmed that it was installed:

grep -i 'installation complete' /var/log/stackscript.log


Afterwards, I only retrieved my credentials using the command below and did not configure anything for my instance:

cat /root/.linode_credentials.txt

Now that I have my credentials, I've accessed WordPress's installation page by navigating to this URL in the web browser:


You'll need to enter that URL with your IPv4 address; otherwise, if you only type your IP address in the browser, you'll only get the default WordPress page.

I'm entirely sure what else you've configured internally that may have caused this. I've simply deployed the instance and used the IPv4 address that was assigned to me. Based on the error message you've provided, there are several guides that can help you troubleshoot:

I've tried searching for your specific error that is related to WordPress, but most of them are issues that occur after they've already set up their admin installation page.

If you don't have any important information on your instance, then you could just deploy a new WordPress from our Marketplace and follow our guide below to ensure there's nothing amiss:


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