Unable to change Reverse DNS (even when A and AAAA are already established). What's happening?
I tried to change the Reverse DNS of my linode server but it won't let me, even when A and AAAA of the domain name that I was using were already established.
It always get that error: We were unable to perform a lookup for 'my domain name' at this time
<img alt="" src="https://i.imgur.com/GhUNEZV.png">
<img alt="" src="https://i.imgur.com/Pd50D37.png">
What am I supposed to do here?
1 Reply
jhartman
Linode Staff
That error suggests that your domain has not been purchased. I've redacted personally identifying info such as your actual domain name, but here is a more complete view of that error in context to a whois domain dig:
whois $DOMAIN_NAME.COM:
...
# whois.verisign-grs.com
No match for domain "$DOMAIN_NAME.COM".
>>> Last update of whois database: 2024-05-14T14:32:52Z <<<
This shows that although you may have created a Domain Zone in Cloud Manager, your domain has not been properly registered and therefor will not resolve through our name servers. I was able to similarly confirm this by navigating to NameCheap and seeing that your domain is not currently registered.
Since we are not a domain registrar, I've included some below:
Once you have purchased your domain name, you will need to update the nameservers in the registrar portal to the following:
ns1.linode.com
ns2.linode.com
ns3.linode.com
ns4.linode.com
ns5.linode.com
For more information about getting started with Cloud DNS and how to troubleshoot DNS issues, be sure to review the following Docs below:
DNS - Getting Started:
- Linode DNS Manager Product Documentation | Linode Docs
- Getting Started with the Linode DNS Manager | Linode Docs
Troubleshooting DNS: