Notice: Linode Classic Manager Users

linode-classic-manager-r2

Our legacy Linode Manager will be decommissioned on January 31, 2020. After that time, you will be automatically redirected to the Cloud Manager when logging in to manage your infrastructure on Linode. 

As a valued customer, we want to make this transition as smooth as possible. Many of the features currently available in Classic are available in the new Cloud Manager interface. 

Longview monitoring is not currently available in Cloud Manager. Our plans are to transition this feature prior to January 2020. Additionally, we will continue to support APIv3 and the APIv3-based CLI beyond January 31, 2020.

There have been substantial updates to Cloud Manager since it was introduced back in 2014. Cloud Manager has many new features, including an updated look-and-feel, modern user-interface, mobile support, and easy access to our recently released products. It’s also implemented solely atop our public APIv4.

What’s New in Cloud Manager:

If you have any questions or concerns, feel free to leave a comment here and we’ll be happy to address them. As always, feedback for Cloud Manager or any other aspect of our platform is welcome at [email protected].

Comments (53)

  1. Hibam Iru Dionisio Alor

    There is one main reason I have not been using the new cloud manager.

    Server groups!

    I know I can add tags in new cloud manager, however I have to manually add such tags.

    The problem is that I have several accounts and I have lots of groups in those accounts. Such grops do not exist in new manager.

    It would be great if legacy groups were automatically converted into tags.

    Is it possible? You would save us a lot hours of work

  2. Sandor Marton

    Adding swap is more annoying than ever , still creates a small 512 MB swap, but i can no longer resize volumes without shutdown, downsizing root volume etc. At least with old i could create a smaller root volume at node creation

    • Regina Daniels

      Hi, Sandor! This is a feature that is on our radar, and I’ve added your request to our tracker. In the meantime, when you create a new Linode, you can deploy it without a distribution image and then manually create your disk from the Advanced tab. This Community site post goes into this a bit more.

      • Sandor Marton

        Sadly, i don’t think that helps me much. I work with multiple client accounts, so having images/configuration profiles per client doesn’t help much ( i can’t share images/profiles between clients, so would have to redo them manually, but especially when you create a node per client, is just even more extra work, without real payout .

        • Regina Daniels

          Hi Sandor! I can totally understand how inconvenient this currently is, and I’ve made sure to include your feedback on our internal tracker. I did some more research, and you may have an easier time deploying Linodes with custom disk sizes by using the Linode CLI. I just tested this out and you can make this specification during creation by using the “–swap_size” option. You can also achieve the same results using the Linode API.

  3. Dave Wheeler

    The thing that keeps me going back to the classic interface is zone-related functionality in the domain manager, and they still aren’t supported as I write this.

    https://i.imgur.com/rVbMcz7.png
    https://i.imgur.com/oqMdPJ8.png

    Will this functionality be implemented before classic is decommissioned?

    • Marty

      Hey Dave – this will be done before end-of-life, but not exactly as you’d expect.

      Currently as it is in Classic Manager, there’s a possibility that there will be a discrepancy between the zone information available through a dig command and what’s in the Manager – mainly because the zone information isn’t being updated as fast as it would be on the server.

      That being said, Cloud is going to have some information around performing the terminal commands to get this information, rather than having the possibility of having outdated information in the user interface.

      • Dave Wheeler

        This discrepancy is only for 10-15 minutes after updates. 99% of the time there is not going to be a discrepancy – because I’m not updating records 99% of the time! When there is, it’s due to propagation from root servers. I fail to see how this would prevent you from keeping feature parity here, and I also can’t understand how you’re going to have accurate info in ‘the console’ but not in Cloud?

        I’ve also never used dig to get the zone file or check it – off the top of my head it seems like I’d need to initiate a zone transfer, and that seems like a really bad workaround for functionality that just didn’t get implemented in the shiny new interface.

        • ttaylor

          You make some great points that the team certainly considered. While the zone file isn’t available through the Cloud Manager, the provided dig command will display what our nameservers are serving for similar verification. This doesn’t require propagation or a zone transfer, although it may take a few minutes for our nameservers to update. Cloud Manager doesn’t offer a check zone button, but does offer the ability to check every field of the zone as you enter it. This was also available in Classic Manager. We’re always looking at long term solutions and improvements that best fit customer needs. If you have a specific use case for getting and checking the zone file as a whole that isn’t possible with our current plans, we’d love to hear about it. You can always send us information to help us stay informed about what’s most important to you to [email protected].

          • Dave

            What dig command have you provided?

            I find it quite disappointing that Linode’s position is that I should have to provide use cases for current functionality, in order for you to provide feature parity in the new UI.

          • ttaylor

            While it isn’t intended to replace the check zone feature, this command can assist in viewing nameserver reports to assist in troubleshooting:

            dig +nocomments +nocmd @ns1.linode.com +multiline +nostats

            We understand your disappointment. The more details you can provide, the better we can communicate your feedback.

  4. Matthew Skala

    I will use the old manager as long as I can because it is faster, less wasteful of screen space, and provides more fine-grained information. The new one requires a lot more clicking, scrolling, and waiting for things to load.

    • Marty

      Hi Matt – I’m a developer on the user interface team. Is there any concrete examples of where you’d expect the app to be more detail-heavy?

      Getting to a happy medium between information-overload and pages with too little information is definitely easier said than done, and we’d love any thoughts you have.

      In the past, we’ve been extremely receptive to this feedback, and would love to pinpoint the crucial pieces of information users need to see at a glance.

      • Matthew Skala

        The slowness, the extra clicks, and the wasted screen real estate are each more important than any issue of missing details, so missing details shouldn’t be the focus.

        That said: the usage graphs look like they have lower resolution in the time dimension. On careful comparison of the same graph in the old and new interfaces I’m not absolutely sure that that is a real effect; it may be that they are the same resolution and just styled differently so that it looks like the new graphs are rounded off. Still, there is at least the difference of the vertical grid lines having been removed, which makes it hard to know when things happened. The new pop-up on mouse-over of the graph, which seems like it might have been created to address that problem, is annoying and not an improvement.

        I don’t have an example visible to check at the moment, but last time I migrated a node from one data centre to another, I was disappointed that the new interface wouldn’t give me any indication of speed or progress on the migration operation like the old interface did. Since I did end up having a serious problem with the speed, that omission made it hard to debug. At the time I’d been trying to do everything in the new interface as a matter of good citizenship, but that was the last straw to change my policy to “old interface as long as I can.” Activity log entries in general no longer list the amount of time they took, which is useful information readily visible in the old interface.

        • Marty

          Thanks for all this – I agree on all these points that the UI could be improved.

          Regarding the activity feed “time taken,” this is something we hear a lot about and it’s definitely on the roadmap. Missing pieces of information like this are usually due to the fact that Cloud is client-side rendered, so we rely very heavily on our APIv4 to supply us with that information. As soon as the backend work is completed there, it should be a quick fix to get it into the interface. I don’t have any solid timeline on when that will be released.

          Regarding the graphs, I’m not seeing different time resolution on my end, but I will say that you will need to make sure your timezone is set in both Classic and Cloud because both sites aren’t aware of each other’s timezone preferences. So if you haven’t set your timezone in Cloud yet, you might be seeing different time ranges for your graphs. You can set your timezone at cloud.linode.com/profile/display

          As for the migration, I agree it’s lacking the info that Classic supplies. We do estimate the time it will take to migrate once the migration begins, and this information can be found in the header section when initiating a migration at cloud.linode.com/linodes/:your-id-here/migrate. This is also something we’re definitely iterating on as well.

          All in all, we appreciate the concerns.

          • TT

            Just want to second that the old interface is much, much faster and I’m disappointed you’re considering decommissioning the old one before new one is at least in the same ballpark.

            I’m not going to ask you to keep it around forever, but can you give us a few more months until the new one gets speed improvements?

            Thanks.

          • TT

            Just as one comparison.

            The classic manager takes 1 second to load the settings page for a Linode.

            The cloud manager takes 10 seconds while it loads the 70+ resources.

            That feels like eternity when you’re trying to fix something and a customer is waiting.

            We all understand that new software takes a while to get the same performance.

            But can you please get it down to the 2-3 seconds load time range?

            I don’t care how good it looks, I care whether it lets me do the basic task I need to do while I work down my checklist of 1000 things to do every day.

            Thank you.

          • jdutton

            Hey, TT. These are really good, quantifiable examples. In terms of a 2-3 second loading time, I’ve personally passed this along to our team, and they are already looking into a working solution.

            Regarding the time frame for decommissioning you mentioned: I can’t promise an extension, but the speed improvements are coming soon. This is feedback that we’ve gotten from a few customers, and we are actively working on it.

            In the meantime, if you haven’t tried it already, I would recommend checking out the Linode CLI if speed is what you’re after:

            Using the Linode CLI

            Thanks again for the great feedback.

          • Howie Ross

            TT,

            We are working to improve the performance of Cloud Manager and will have improvements in place before we decommission the Classic Manager.

            Could you please email [email protected] or open a support ticket referencing this blog comment so that we can take a look at your account and better understand what is causing the slowness for you.

            Thank you for the feedback.

        • Marty

          Oh yeah – and we also should have some UI updates to the graphs going out in the next release

    • Isopod

      I have to agree with this one. The old interface was simple and to the point. The new one is needlessly convoluted and slow. This reminds me of the the FreeNAS Corral disaster.

      • Jessica Yoo

        We appreciate your feedback regarding the differences between Classic and Cloud Managers. Our team is working consistently to improve the Cloud Manager interface based on the feedback we receive. Could you provide some more information about why you find the Cloud Manager to be convoluted? As Marty mentioned earlier in this thread, we’re working to improve the user interface and would love any additional comments you have to help us fine-tune our changes. You can also send suggestions to [email protected] .

  5. Alejandro Diaz

    Classic is simple, effective and powerful. Quite unhappy with the direction you are going in. IF IT AIN’T BROKE, DON’T “FIX” IT.

    • Regina Daniels

      Thank you for sharing your thoughts, Alejandro. Customer feedback is valuable, and this isn’t the last stop in updates to the new interface. Could you provide specific suggestions in regards to improving Cloud Manager?

  6. William

    How much data does the cloud manager use when on mobile as opposed to the simpler classic Linode Manager?

    • ttaylor

      We haven’t run any official benchmarking tests regarding mobile data usage, but we have been working to make Cloud Manager more performant by reducing the amount of round-trips to the server by requesting more information on initial page load. Along with that, Cloud Manager is a single-page app, meaning that all necessary JavaScript assets are requested from the server initially, and are responsible for generating the markup on the browser, rather than needing to request individual assets while navigating around.

  7. Dathi

    I have been kinda getting into the new interface, but please reach feature/function parity before you schedule the original portal closure.

    DNS Check Zone was mentioned above, is really important. One of my users ended up having to open a support ticket for an update not happening. If he had have been using the original manager, the error would have been apparent.

    Annoying thing, linode status in clould manager seems to take forever to reflect status change when a linode has been shutdown internally.

    Thumbs up beyond that, and big thanks for reaching a DC in Sydney.

    • ttaylor

      Hey Dathi, thank you for taking the time to share with us. It’s important to us to know what’s important to you. We’ve passed your request for feature parity along for consideration as we make improvements to the platform.

  8. Kyle

    I tried the new manager once and it was painfully slow, and broken, and buggy. I’m going to take a wild guess and assume you’re using the latest, trendiest version of the React/Zuckerberg frontend stack, or whatever. That means any attempt to fix a bug will create new bugs. Slow and broken is the trend but it is not a good trend. Please reconsider abandoning working software.

    • rgerke

      Are you still running into issues with the Cloud Manager? If so, please send us specific examples of what you’re experiencing in a Support ticket so we can work to fix them prior to the Classic Manager’s EOL.

  9. Noe H

    While the new manager “works”, it is not as effective and “to the point” as the old one. As a long time costumer of yours I will NOT be happy with this change. Even Azure feels friendlier and quicker than the new interface you are trying to push down everyones throats.

    • Regina Daniels

      Thanks for providing your feedback, Noe. We are constantly improving our services, and we appreciate customer feedback. Do you have any specific feedback in regards to the “friendliness” of the new interface? I want to add it to our internal tracker for consideration.

  10. Ava

    But the new site requires javascript. The old one didn’t. That was your main feature that beat digital ocean, as far as I’m concerned. Now where will I go to get virtual private hosts, without needing to run proprietary software in my browser?

    • Jessica Yoo

      If you prefer not to use the graphical interface, we have API endpoints for each interaction that can be performed in Cloud Manager. You can also interact with your services using the Linode CLI. Documentation for our CLI can be found here and information about the API is available here.

  11. Ted Roche

    Migration Guide, please? Is there a web page or document that can explain how tasks in the old interface can be accomplished in the new? My routine for upgrades has been to duplicate the OS disk image, upgrade the old and keep the new for rollback in case of incompatibilities. “Disks” was directly available by clicking on “Linodes.” Now, after flailing around for a while, I found Disks hiding under “Advanced.” I’m not sure what’s advanced about it. IAC, is there a 1:1 correspondence doc so I know how to find the old in the new?

    • Jessica Yoo

      That’s a great question, Ted. Our documentation is updated to reflect the instructions for Cloud Manager, but you raise a good point regarding a centralized source of information for the more common Manager uses. We’ve passed your feedback along to our team.

  12. matthew

    I don’t get the universal wish to have a new ‘modern’ interface… Linode are not the only company doing this… and they’re not the only company that end up with an interface that is anti-efficient. Specific example… the commonest job I have to do through the Linode interface involves doing ‘something’ to an existing Linode. In the classic interface, I sign on and then can use the mouse wheel to scroll a compact list and select the node I want. New interface, I sign on and then almost always click to ‘View all’ and wait for the new screen to populate and then scroll a list that is very much less compact before clicking the relevant node. So one extra click, some waiting and some extra scrolling each time I access a node… and the whole new interface feels like this, designed to slow things down. Some features are improvements, but the whole ethos of the new interface seems to be towards inefficiency.

    • jdutton

      Hey Matthew – we’re absolutely open to suggestions on how to help improve our customers’ workflow, and we definitely don’t want to slow you down. I’ve passed along and documented your feedback, but in the meantime, I would suggest trying out the search bar at the top of the Cloud Manager’s Dashboard to see if that helps speed things up for you. 🙂

  13. Francis

    Is there any way to view the amount of credit remaining using the new interface? It’s possible to see this in the classic manager, but there’s no way to see this information in the new interface. I always prefund my account, so being able to see this is pretty important.

    • rgerke

      You can see the amount you have in available credit through the Cloud Manager by clicking on `Account` from the main menu.

      On the right hand side of the screen it takes you to, you’ll see a section marked ‘Billing Information.’ If you have credit stored on your account, it’ll appear (in green and in parentheses) in the ‘Current Balance’ field.

  14. Alejandro Mut

    We have over 200 linodes with backups enabled and the new inteface cannot handle them. It crashes every time and is unable lo load the linodes. I am extremely worried we won’t be able to manage our account any longer, which would be an absolute disaster.

    I have opened several tickets on this matter and still have no clear response. I am extremely worried.

    • Jim Ackley

      Hi Alejandro, we’ll be responding your latest update shortly. Our Developers are in the process of implementing a fix related to your issue, and we’re confident that we’ll have this problem resolved before the Classic Manager is turned off in January.

  15. steven

    wish you guys wouldnt move forward on this, i still prefer classic.

    • ttaylor

      We would love to hear what you appreciated so much about the Classic Manager, as we continue to develop the Cloud Manager so that it meets your needs. You can always send those thoughts to [email protected] for us to review.

  16. Bo Qu

    I can’t wait for the Single Page App craze to die. Too many websites rebuild as an SPA just to make things so much worse. The classic manager is easier to manage, and provides more functionality, although it’s slowly catching up. It sounds like the zone files will never be implemented though, and who knows what else. Linode is catering to technical people. Not sure why it has to look like a non-technical web app.

    • Ben Bigger

      Thanks for the input, Bo. We’re paying close attention to feedback regarding zone file features in Cloud Manager. There’s still time for us to make decisions and revisions, so please continue to share your thoughts with us here or at [email protected].

  17. Jose

    Not a fan. The increased white space and font size means that efficiency has been sacrified for looks. It’s not as compact as the classic manager, things that on a 15″ laptop would fit on screen are now below the fold, long list of items are not as convenient to work with, etc. For new customers it’ll probably be great, but for people with a large number of nodes and subdomains this isn’t an upgrade :/

    • Regina Daniels

      Hi Jose! We want both new and old customers to enjoy Cloud Manger, and your feedback is really important to us. So, I’ve passed it along to our team. We’d love to hear any additional feedback you have, and you can share those thoughts at [email protected]

  18. Jeff Frandsen

    Really sad to see Manager go – it was efficient and easy-to-use. The new system seems to use lots more screen space even on a UHD monitor.

    Wish you would consider running both interfaces and if that isn’t possible, try to compact the data on the screen – e.g. DNS domains used to be in a long list that was fairly closely spaced. The new Domains have lots of white space between each entry. One click was required to edit a domain, now two are required in a huge menu on the right.

    Hope this helps
    Jeff

    • rgerke

      We’re happy that you had a good experience with our Classic Manager, and we want to be sure that ease-of-use carries over to the Cloud Manager.

      Have you tried Compact Mode? You can access it through the gear wheel under the main menu of your Dashboard. It eliminates a lot of that white space you mentioned.

      I’ve passed along your suggestions to our team to take a look at. We always love getting feedback from our users, and you can also send your ideas to [email protected] linode.com.

  19. Alex D

    If your new manager is so great, let it win us over on the merits. The truth is, the current classic is BETTER. Run until you get the new one to be actually better, or at least as efficient and easy to use.

    • Jessica Yoo

      We appreciate your feedback and are working towards feature parity for Cloud Manager prior to the end-of-life of Classic. Feedback from Classic Manager users is helping us achieve parity, and we’d love to hear any details you can offer regarding efficiency and ease of use. We’re always working to improve our services and your feedback is a vital part of that process.

Leave a Reply

Your email address will not be published. Required fields are marked *